PAMELA J. ARNONE
Sea Girt,NJ
Summary
An accomplished Sales professional with demonstrated success in building strong client relationships and consistently contributing to company growth and increasing profitability
Overview
32
32
years of professional experience
Work History
Supervisor, Patient Access
Hanger Clinic
Farmingdale, New Jersey
08.2025 - Current
- Supervised patient registration and scheduling activities for efficient clinic operations.
- Trained staff on patient access procedures and compliance regulations.
- Coordinated communication between patients, healthcare providers, and administrative teams.
Senior Office Administrator
Hanger Clinic
Farmingdale, New Jersey
03.2022 - 08.2025
- Managed office operations and ensured smooth daily workflows for team efficiency.
- Coordinated scheduling for patient appointments and internal meetings across departments.
- Oversaw inventory management of office supplies and medical materials for clinic needs.
Office Administrator
Hanger Clinic
Farmingdale, NJ
03.2019 - 03.2022
- Coordinated patient appointments and ensured timely communication with staff.
- Assisted in maintaining electronic health records for accuracy and compliance.
- Managed office supplies and inventory for efficient clinic operations.
Director of Operations
Fairmount Appraisal Services
Sea Girt, NJ
01.2006 - 01.2019
- Managed all day-to-day tasks of a small office.
- Answered calls and scheduled appointments for Chief Appraiser, ensuring efficient communication
- Managed accounts receivables and payables, including payroll, to maintain financial operations
- Maintained accurate inventory records to ensure sufficient stock levels. and ordered supplies when needed
- Answered all calls and handled scheduling for the Chief Appraiser
- Facilitated all marketing campaigns
- Coordinated marketing campaigns to enhance visibility and promote services
Senior Account Executive
MDU Communications Inc.
Totowa, NJ
01.2002 - 01.2006
- Consistently exceeded sales goals and quotas by closing competitive, bulk and exclusive deals which added to the company's organic growth and bottom-line
- Increased company client base by 28% through negotiating long-term contracts with Property Owners/Developers and REITs
- Generated new business in three major metropolitan markets.
- Uncovered new opportunities and leveraged those relationships to build a strong pipeline for new business
- Generated new business across three major metropolitan markets, contributing to overall company growth.
- Procured, analyzed, and responded to all company RFPs
- Successfully managed the transition of over 100 accounts during competitor acquisition
- Spearheaded trade show participation providing impetus and forum for increased business growth
- Consistently praised by my superiors and upper management for my hard work, dedication and contribution to the company's overall success
Account Manager, Strategic Partnerships
Arch Wireless (formerly Arch Communications)
Saddle Brook, NJ
01.1995 - 01.2001
- Delivered strong and sustainable gains as a result of launching and managing 10 significant partnerships with highly visible media clients, including ESPN, Juno Online Services, Bolt.com and The Weather Channel.
- Increased revenue by 14% through introduction of new products and targeted promotional campaigns.
- Analyzed and identified individual client needs and objectives to design customized wireless messaging products.
- Developed and implemented operational procedures and contract agreements, enhancing support for national sales team.
- Managed projects from inception through completion, ensuring compliance to budget and time frame perimeters.
- Conducted demographic research to create data-driven strategic marketing plans.
- (10/99-9/01)
Sales Support Specialist, Strategic Distribution
Arch Communications
Fort Lee, NJ
01.1998 - 01.1999
- Supported inside sales staff, resellers, and partners after promotion to enhance operational efficiency.
- Reviewed documented sales reports to forecast and control product inventory.
- Resolved service-related issues by investigating customer concerns and providing appropriate solutions.
- Reviewed sales reports to forecast product inventory and ensure optimal stock levels.
Account Executive, Direct Sales
Arch Communications
Waltham, MA
01.1997 - 01.1998
- Initiated creative sales and marketing strategies continuously exceeding sales quotas.
- Managed 25+ high-profile client accounts, ensuring tailored service and satisfaction.
- Initiated creative sales and marketing strategies while continuously exceeding sales quotas.
- Streamlined technical troubleshooting methods, enhancing problem resolution and boosting customer satisfaction.
Skills
- Microsoft Office Suite, Outlook, Internet Explorer, Adobe Acrobat, Application Management
- Patient registration
- Compliance training
- Appointment scheduling
SUMMARY OF QUALIFICATIONS
- Experienced Account Executive with expertise in client development and retention.
- Over 8 years experience in a sales environment with a proven record of success.
- Able to recognize client needs and exceed them.
- A hands on professional with initiative and independent judgment.
- Excellent communication, interpersonal and organizational skills.
- Conscientious and dedicated with strong work ethics.
Timeline
Supervisor, Patient Access
Hanger Clinic
08.2025 - Current
Senior Office Administrator
Hanger Clinic
03.2022 - 08.2025
Office Administrator
Hanger Clinic
03.2019 - 03.2022
Director of Operations
Fairmount Appraisal Services
01.2006 - 01.2019
Senior Account Executive
MDU Communications Inc.
01.2002 - 01.2006
Sales Support Specialist, Strategic Distribution
Arch Communications
01.1998 - 01.1999
Account Executive, Direct Sales
Arch Communications
01.1997 - 01.1998
Account Manager, Strategic Partnerships
Arch Wireless (formerly Arch Communications)
01.1995 - 01.2001