Summary
Overview
Work History
Education
Skills
Timeline
AREAS OF EXPERTISE
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PAMELA J. PHILLIPS

Concord,USA

Summary

Professional in supply chain management, prepared to lead and optimize logistics operations. Proven track record in inventory management, procurement, and distribution. Strong focus on team collaboration and achieving results, reliably adapting to changing needs. Skilled in process improvement, warehouse management systems, and vendor relations. Known for reliability, efficiency, and results-driven mindset.

Overview

16
16
years of professional experience

Work History

Lead Supply Technician

DynCorp Amentum Erbil Iraq, Mira Base (M4)
07.2024 - 07.2025
  • Provided technical assistance in the processing of supply transactions regarding the store inventory to ensure material requirements for short-term, long-term, special, and priority projects are met.
  • Directed the preparation of supply requisitions for approved work orders.
  • Reviewed listings concerning the status of stores stock and bench stock items.
  • Maintained contact with Logistics Managers and Site Managers to material status and actual or potential problems.
  • Aided Site Managers in the development of bench stock levels.
  • Searched computer files concerning hand assets to identify errors in inventory and select corrective procedures to reconcile records.
  • Performed routine review of the material inventory and updated computer files as required.
  • Initiated actions to correct receiving errors and then verified that material is received.
  • Responsible for inventory management to include accountability and marking of all Government Furnished Equipment (GFE) and Contract Furnished Equipment (CFE) in the program Develop and receipts for all property and ensure equipment is signed for down to the user level.
  • Maintained and established the re-order points for all consumable products for the program Established and receipts for any property received from the USG, Peshmerga, Army or Amentum.
  • The work includes determining requirements and forecasting, distributing redistributing materials, procuring authorization, managing limited funds, and other related tasks.
  • Writes item descriptions for a range of new items entering the supply channels of a particular agency or field establishment.

Shoes and Front End Coordinator

Marshall
10.2022 - 07.2024
  • A Marshall as Merchandise Coordinator is responsible for overseeing the receiving, processing, and merchandising of goods in a Marshall store, ensuring efficient operations and positive customer experience. They ensure that merchandise is properly tagged, hung, hung, secured, and coded, and that the sales floor is well-maintained and organized. They also play a key role in training and mentoring Associates, and in upholding company standards and procedures
  • Execute receiving and merchandising standards, ensuring efficient processing of merchandise by Associates.
  • Engage with customers, model exceptional customer service, and maintain a clean and organized store environment.
  • Train and mentor Associates on merchandising principles, processing procedures, and customer service standards.
  • Orchestrate truck delivery, prioritize merchandise, processing, and ensure proper tagging, hanging, and coding of items.
  • Communicate with the Manager on Duty for efficient flow of goods, monitor team productivity, and provide constructive feedback.
  • Maintain organizational cleanliness and recovery standards, uphold merchandising philosophy, and engage standards, and promote safety awareness.
  • Adhere to all operational, merchandise, and loss,as well as labor laws, policies, and procedures.
  • A Front-End Coordinator (as backup) at Marshall is responsible for ensuring positive customer experience at the front of the store, overseeing a team of associates. This role involves promoting customer loyalty programs, training and mentoring staff, addressing customer concerns, and ensuring smooth front-end operations.
  • Overseeing a team of associates to provide prompt and courteous customer service.
  • Ensuring associates execute tasks according to store policy and priorities.
  • Communicating effectively with management and associates regarding priorities and updates.
  • Ability to train and mentor others.


PMO Supply Technician

DynCorp Amentum Erbil Iraq, Mira Base (M4)
10.2019 - 09.2022
  • Responsible for warehouse supply transactions in support of the Peshmerga Army using the Security Cooperation Information Portal (SCIP) ordering over 50 million dollars of repair parts for HMMWVs and MRAPs.
  • Audit and oversee the stock control records for the warehouse to ensure accuracy and accountability audits took place in multiple databases, Amentum MRO and SCIP.
  • Execute procedures and standards for the warehouse to receipts, storage, issue and document control of accounts of supplies and equipment. These procedures include turn-in and exercise control over incoming supplies for the warehouse.
  • Update the SCIP database to retrieve data to respond to a variety of customers including the Peshmerga Army with information pertaining to the status of repair parts.
  • Responsible for overseeing inventories in the Amentum Warehouse monthly, investigate any discrepancies that were identified.
  • Conducted SCIP training for all the Peshmerga Army so they could be self-sufficient with ordering repair parts for their 16 brigades under FMS cases.
  • Prepare Request Orders for over 100 services and materials in Amentum MRO to procure services, repairs and procurement.
  • Created Material Request Orders in Amentum MRO for sub-contractors in support of the Multi-platform Vehicle Program valued over 10 million dollars.
  • Received issues and Catalog materials in Amentum MRO for materials received and issued Catalog items of non-Catalog items in Amentum MRO and coordinated with the Fort Worth catalog department to ensure proper part naming reinserted in Amentum MRO.
  • Responsible for the overall management of property in support of the Multi-Platform Vehicle Program Managed and maintained the accountability of Government Furnished Property (GFP) and Contract Acquired Property (CAP) combined.
  • Performed integrated property support for asset visibility to identify property in areas of operation for transfer to support the Multi-Platform Vehicle Program.
  • Conducted monthly and annual property inventories and composed all documentation and uploaded completed files in Amentum MRO for completion.
  • Responsible for the procurement of Commercial Government property and materials for packing, wrapping, shipping and inventorying support of the Multi-Platform Vehicle Program.
  • Responsible for submitting requests for mission-essential property and supplies through procurement and local purchase. Tracking deliveries in customs, DHL and FedEx outside Erbil, Iraq.

Warehouse Manager

DynCorp International Taj Iraq
10.2015 - 10.2018
  • Directs the functions of management of a regional warehouse of over 80,000 parts, inventory, requisitioning, transportation, receipts, storage, records, issues packing, warehousing, cataloging, technical research, reporting, and property control.
  • Develop and manage relationships with government counterparts, Peshmerga Army, and other contractor personnel.
  • Prepare and submit periodic reports and CDRLs in a timely manner.
  • Prepare and submit status reports, technical reports, and briefs as required, to Sr. Management and customers, in a timely manner.
  • Oversee the issuance and tracking of government-furnished and contractor-acquired property.
  • Supervise and mentor the Supply Chair technician and all warehouse workers at the mail facility.
  • Monitors and reviews personnel performance and provides subordinates with counseling and guidance as required.
  • Manage employee relations department-wide, set expectations, address performance issues, support positive team culture, and coordinate with Site Managers and Program Managers on disciplinary actions or conflict resolution as needed.
  • Conduct quarterly performance evaluations for direct reports.
  • Supervise daily logistics functions, including receiving, inventory management, and property accountability systems.
  • Provide technical expertise at management meetings, planning, and scheduling meetings as required.
  • Enforce the company's work and safety rules.
  • Develop, revise, and update procedures for the Supply and Logistics section.
  • Perform other duties as required.

Material Control Supervisor

DynCorp International Kandahar, Afghanistan
11.2009 - 10.2014
  • Provides supervision to a team of 50 personnel including foremen, material control specialists, senior warehousemen, and warehousemen in the customer issue section of the Supply Support Activity (SSA) yard.
  • Able to perform all tasks of supervised personnel including establishing and maintaining stock records and other documents such as inventory material control, accounting, and supply reports.
  • Supervises preparation of material control and accounting input for data processing and reviews output documents.
  • Analyzes statistical data to determine effectiveness of technical edit.
  • Establishes and maintains automated and manual accounting records, posts receipts and turn-ins, and performs dues-in and dues-out accounting.
  • Corrects error and exception documents.
  • Maintains stock locator system and administers document control procedures.
  • Retrieves and analyzes history and activity files pertinent to system rejected documents.
  • Maintains accounting records of property disposal activity.
  • Reviews requests for major and controlled items.
  • Prepared data input and utilizes the Standard Army Retail Supply System (SARSS) output to assist in material management.
  • Control tool room equipment, schedule calibration for tools over 2 million dollars with TMDE.

Education

High School Diploma -

Hardin Jefferson
Sour Lake, TX
05-1986

Skills

  • Stock control and facility management
  • Customer service expertise
  • Proficient in supply chain management
  • Excellent planning, administrative, organizational, customer service, and communication skills
  • Proven ability to remain calm and make sound decisions in adverse and/or hostile environments
  • Adapt quickly in dynamic environments, integrate and work well with a diverse population
  • Complete five overseas contracts as a civilian Iraq and Afghanistan
  • Resourceful problem-solving in challenging situations
  • Computer MS Office, Windows, SAMS, STEAM, SARSS, FEDLOG, and MAXIMO AFMIS DYN-MRO

Timeline

Lead Supply Technician

DynCorp Amentum Erbil Iraq, Mira Base (M4)
07.2024 - 07.2025

Shoes and Front End Coordinator

Marshall
10.2022 - 07.2024

PMO Supply Technician

DynCorp Amentum Erbil Iraq, Mira Base (M4)
10.2019 - 09.2022

Warehouse Manager

DynCorp International Taj Iraq
10.2015 - 10.2018

Material Control Supervisor

DynCorp International Kandahar, Afghanistan
11.2009 - 10.2014

High School Diploma -

Hardin Jefferson

AREAS OF EXPERTISE


  • Logistics Management/Supply Operations/Property Management
  • Determined inventory requirements, requisitioned, received, stored, and issued supply items.
  • Applied proper accounting procedures, conducted recurring inventories.
  • Received incoming shipments and verified against invoices.
  • Ensured proper storage, rotation (FIFO), and stocking of merchandise, maintained stringent controls on supply usage and rotation.
  • Maintained/updated records using automated and manual processes.
  • Computed supply usage, stock levels, order points, and economic order quantities.
  • Collated and analyzed data and prepared management reports and summaries.
  • Received, collated and maintained all supply/logistics operations documents.
  • Examined operational procedures, determined employee requirements and developed work schedules.
  • Customs Service/Quality Control
  • Received and resolved customer complaints regarding service and/or product inconsistencies.
  • Ensured supplies/equipment were stored in accordance with fire safety and security procedures.

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PAMELA J. PHILLIPS