PAMELA J. SIMONEAU
Lakewood,CO
Summary
Dynamic and adaptable professional with extensive experience in customer relations, administrative support, and office management. Proven ability to swiftly master new systems and processes, thriving in fast-paced environments where efficiency and problem-solving are essential. Skilled in managing diverse responsibilities simultaneously while consistently delivering exceptional client experiences and streamlining office operations. Eager to embrace a challenging role that leverages a versatile skill set within an engaging, high-energy work environment.
Overview
12
12
years of professional experience
Work History
Early Childhood Instructional Partner
Jeffco Public Schools: Slater Elementary
02.2023 - Current
- Implement daily lessons by providing positive play-oriented learning experiences for children while adhering to District and State policies.
- Stayed within the Colorado State standard child-to-adult ration 1:10 at all times; with 20 students max.
- Observe and monitor developmental milestones; cognitive, physical and social-emotional.
- Responds to each child’s particular needs and characteristics.
- Maintain a clean and well organized environment.
Sales Associate
Loaf N’ Jug
01.2022 - Current
- Provide excellent customer service which includes greeting customers, answering their questions and ensuring optimal customer satisfaction.
- Advise customers on products and services that best suit their needs.
- Operate cash registers, process point of sale purchases and balance drawers; handle merchandise returns and refunds.
- Learn about new products, services and cross-sell products to increase revenue.
- Keep the sales floor clean and visually appealing.
- Check-in and stock all products received.
- Enforce and adhere to all company policies and procedures, including health, safety, and security.
Front Desk- Advising Department
Red Rocks Community College (Work Study)
01.2019 - 12.2020
- Greets students upon their arrival.
- Assists students in scheduling appointments with their assigned advisor.
- Maintains an internal database.
- Answers and returns phone calls or emails on behalf of the Advising Department.
- Completed any requested task by supervisors.
- Helped organize activities for transferring students, such as college fairs and welcoming events.
- Maintains an orderly clean and sanitized front desk space, at all times.
Cashier- RRCC Cafe
Red Rocks Community College (Work Study)
01.2019 - 03.2020
- Provide exceptional customer service to students, staff, and visitors.
- Keep track of food inventory and notifying supervisors if supplies are low.
- Maintain a clean, safe and sanitary service line and dining area.
- Ensure health and safety standards are met and followed.
- Assist in the setup and cleanup of the service line and drink areas.
- Collect payment for meals and products purchased.
Office Manager & Personal Assistant
Highland Electrical Sales, LLC
01.2014 - 01.2017
- Coordinate and manage office operations and procedures, such as, information management, filing systems, supplies, and equipment maintenance.
- Manage relationships with 18 Manufacturers and over 250 Distributors of electrical construction and building equipment.
- Oversee the office budget and payroll distribution.
- Supervise other office staff and divide responsibilities to ensure optimal performance.
- Ensure the office is well-maintained, clean, organized, and secure.
- Manage and record contracts and commissions owed by Manufacturers from sales to the Distributors, based on the product sold.
- Maintain an internal database.
- Answer and return phone calls and emails.
- Organize and schedule meetings, trade shows, and other events.
- Manage personal and professional schedules, calendars and appointments.
Education
Early Childhood Professional Credentials 3.0- Level 2 - Early Childhood Education
COLORADO SHINES
Colorado01.2024
Minor of Human Development And Family Systems
METROPOLITAN STATE UNIVERSITY OF DENVER
Denver, CO09-2023
Associate of Arts - Psychology
RED ROCKS COMMUNITY COLLEGE
Lakewood, CO07-2020
Skills
- Strong verbal communication
- Collaborative teamwork
- Effective time management
- Proven leadership skills
- Active listening skills
- Problem-solving skills
- Administrative management
- Customer engagement strategies
LANGUAGES
English: Fluent
Timeline
Early Childhood Instructional Partner
Jeffco Public Schools: Slater Elementary
02.2023 - Current
Sales Associate
Loaf N’ Jug
01.2022 - Current
Front Desk- Advising Department
Red Rocks Community College (Work Study)
01.2019 - 12.2020
Cashier- RRCC Cafe
Red Rocks Community College (Work Study)
01.2019 - 03.2020
Office Manager & Personal Assistant
Highland Electrical Sales, LLC
01.2014 - 01.2017
Early Childhood Professional Credentials 3.0- Level 2 - Early Childhood Education
COLORADO SHINES
Minor of Human Development And Family Systems
METROPOLITAN STATE UNIVERSITY OF DENVER
Associate of Arts - Psychology
RED ROCKS COMMUNITY COLLEGE