Summary
Overview
Work History
Education
Skills
Timeline
Generic
Pamela Keeme

Pamela Keeme

Bellevue

Summary

-Team-oriented professional prepared to take on leadership responsibilities with focus on driving results and fostering collaboration. Proven success in managing teams, overseeing project execution, and adapting to dynamic work environments. Known for reliability, flexibility, and strong organizational skills, ensuring seamless team operations and achievement of goals.


- Experienced with leading teams to achieve project goals through effective management and strategic planning. Utilizes strong organizational and communication skills to foster collaboration and drive performance. Track record of successfully overseeing project execution and adapting to dynamic work environments.

Overview

19
19
years of professional experience

Work History

Team Lead

Horizon Airlines
12.2019 - Current
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.

Bank Teller

Wells Fargo
05.2019 - 10.2019
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.

Team Leader Manager

Target
10.2018 - 04.2019
  • Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
  • Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
  • Led employee relations through effective communication, coaching, training, and development.
  • Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.

Team Lead

Horizon Airlines
07.2015 - 12.2017
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.

Senior teller/Merchant teller

BANK OF AMERICA
03.2013 - 05.2015
  • Senior teller/Merchant teller. Process daily transactions for merchants and retail customers. Provide solutions and products to help make customers financial lives better. Balance cash drawer daily. Help meet daily and weekly goals for banking center. Daily audit of previous days work for banking center.


Assistant Manager

OSHKOSH B'GOSH
09.2006 - 10.2012
  • Assistant Manager. Opened and Closed the store. Balanced the registers daily. Hiring, training, and developing new associates. Completing weekly schedules within payroll guidelines. Merchandising and displays. Create, edit, and maintain electronic and written communication. Prioritize and schedule management time and availability for efficient use of time. Worked along side senior management. Plan and organize work efficiently. Address customer issues and concerns when they arise. Great team player by assisting others in completion of tasks.

Education

Medical Administration - General Studies, Word Processing, Math Abilities-

Keiser University
Fort Lauderdale, FL
08-2021

General Studies, Glee Club Member

HAVELOCK HIGH SCHOOL
12.1986

Skills

  • Proficient in computer applications (30-45 wpm)
  • Detail-oriented approach
  • Effective conflict resolution
  • Client-centric approach
  • Coaching expertise
  • Quality control
  • Workplace safety
  • Schedule management
  • Complaint resolution
  • Operations management
  • Client communication
  • Employee training

Timeline

Team Lead

Horizon Airlines
12.2019 - Current

Bank Teller

Wells Fargo
05.2019 - 10.2019

Team Leader Manager

Target
10.2018 - 04.2019

Team Lead

Horizon Airlines
07.2015 - 12.2017

Senior teller/Merchant teller

BANK OF AMERICA
03.2013 - 05.2015

Assistant Manager

OSHKOSH B'GOSH
09.2006 - 10.2012

General Studies, Glee Club Member

HAVELOCK HIGH SCHOOL

Medical Administration - General Studies, Word Processing, Math Abilities-

Keiser University

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