Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Deans List
Generic

Pamela King

Seguin,TX

Summary

Detail-oriented Office and Project Coordinator with a strong background in managing diverse projects from inception to completion. Proven track record of supporting cross-functional teams in achieving project milestones and deliverables. Recognized for exceptional communication and organizational skills, thriving in fast-paced environments while maintaining keen attention to detail. Committed to driving efficiency and fostering collaboration to ensure project success.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Office/Project Coordinator

Texstar Enterprises
01.2025 - 06.2025
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
  • Created job files for each project and maintained current data in each file.
  • Led project documentation efforts, ensuring accurate and timely updates were accessible, significantly reducing information gaps.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Photocopied, distributed and emailed documents to project managers.

Office Manager

Vivid Outdoor Solutions
02.2022 - 01.2025
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.

Appraiser, Customer Service

PPL Motor Homes
06.2019 - 01.2022
  • Assisted clients in understanding the appraisal process, setting realistic expectations for outcomes.
  • Documented condition and special features to provide accurate estimations.
  • Maintained up-to-date knowledge of local market trends, supporting more accurate valuations.
  • Developed strong professional relationships with clients, fostering trust in the appraisal process.
  • Delivered high-quality appraisal reports within strict deadlines, ensuring client satisfaction.
  • Contributed to the growth of the company''s client base through referrals from satisfied customers.

Customer Service Specialist

Factory Pure (E-Commerce Company)
11.2017 - 06.2019
  • Handled escalated calls calmly, finding resolutions that satisfied both the company and the customer''s needs.
  • Managed high call volume while maintaining a courteous and professional demeanor.
  • Responded to customer requests for products, services, and company information.
  • Managed timely and effective replacement of damaged or missing products.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Maintained up-to-date knowledge of product and service changes.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.

Office Manager/ Legal/Administrative Advocate

John J. Ingram and Associates
01.2008 - 08.2017
  • Represented clients in court effectively, achieving positive outcomes through persuasive oral arguments and thorough preparation.
  • Developed strong relationships with client’s earning their trust and loyalty through effective communication and problem-solving skills.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
  • Managed complex caseloads with diligence, prioritizing tasks to ensure timely resolution of cases.
  • Fostered collaborative team environment, leading to more effective case strategy development and execution.
  • Kept up-to-date on case progress by frequently reviewing records and reporting findings to clients.

Education

Associates Degree - Liberal Arts

San Antonio College
San Antonio, TX

Skills

  • Effective problem resolution
  • Project management coordination
  • Effective time management
  • Meticulous attention to detail

Accomplishments

  • Achieved increased customer satisfaction ratings by developing an effective feedback system that led to service improvements.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

Certified Paralegal -UTSA Paralegal Program

Certified Travel Agent-SST Travel School

Timeline

Office/Project Coordinator

Texstar Enterprises
01.2025 - 06.2025

Office Manager

Vivid Outdoor Solutions
02.2022 - 01.2025

Appraiser, Customer Service

PPL Motor Homes
06.2019 - 01.2022

Customer Service Specialist

Factory Pure (E-Commerce Company)
11.2017 - 06.2019

Office Manager/ Legal/Administrative Advocate

John J. Ingram and Associates
01.2008 - 08.2017

Associates Degree - Liberal Arts

San Antonio College

Deans List

Named to the Dean's List at San Antonio College for outstanding academic achievements.

Similar Profiles

CREATE PROFILE