Pamela Kirkland
Dallas,TX
Summary
Hardworking waiter with several years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff. Responsible professional with several years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and supporting team success. Quickly clears and resets tables, restocks supplies and cleans up spills. Focused waitress with outstanding history of handling busy restaurants with excellent service. Committed to best-in-class dining experiences and maintaining accuracy, efficiency and professionalism in high-traffic times. Offering several-year background providing high-quality service to customers.
Overview
6
6
years of professional experience
1
1
Certification
Work History
WAITRESS
Cremona Bistro
Dallas, TX
04.2024 - 04.2024
- Checked back with customers throughout meal service to ensure satisfaction.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Assisted in seating guests at tables or booths.
- Performed basic math calculations when computing bills for customers' meals.
- Took orders for food and drinks and delivered them to guests.
- Served alcoholic beverages responsibly in accordance with state laws.
- Developed positive relationships with regular customers through friendly conversation.
- Bussed tables as needed during peak hours.
- Replenished beverages when necessary.
- Assisted other wait staff members in times of heavy customer traffic.
Waitress
San Martin bakery and resturant
Dallas , TX
08.2018 - 04.2019
- Took orders for food and drinks and delivered them to guests.
- Bussed tables as needed during peak hours.
- Developed positive relationships with regular customers through friendly conversation.
- Prepared checks accurately and processed payments promptly.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
Education
High School Diploma -
Memorial Pathaway Academy
Garland, TX06-2015
Skills
- Order Taking
- Customer Service
- Guest Relations Management
- Safe Food Handling
- Strong multitasking
- Greeting guests
- Beverage Preparation
- Dining customer service
- Relationship Management
- Food Running
- Point of Sale (POS) system operations
- Table Bussing
- Problem-solving abilities
Certification
- Tabc
- Food handlers
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Tagalog
Limited
Timeline
WAITRESS
Cremona Bistro
04.2024 - 04.2024
Waitress
San Martin bakery and resturant
08.2018 - 04.2019
High School Diploma -
Memorial Pathaway Academy
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