Summary
Overview
Work History
Education
Skills
Restorix Center of Excellence Award
Timeline
Generic
Pamela Kruckeberg

Pamela Kruckeberg

Goshen,IN

Summary

Accomplished Medical Coder at Anesthesia Services, adept in increasing coding accuracy and ensuring compliance with healthcare regulations. Skilled in medical appointment coordination and providing Alzheimer's support, I excel in fostering patient wellness and enhancing office productivity. My proactive approach has significantly improved claim approval rates and patient care outcomes.

Compassionate caregiver with solid background in elderly care. Adept at providing personal care and emotional support, ensuring safe and comfortable environment for clients. Demonstrated ability to manage daily activities and display empathy and patience in all interactions.

Reliable and enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Hardworking and passionate job seeker with strong organizational skills eager to secure a position with your company. Ready to help team achieve company goals.

Overview

11
11
years of professional experience

Work History

Elderly Caregiver

The Village
10.2023 - 03.2024
  • Offered companionship and kindness to elderly patients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained clean, safe, and well-organized patient environment.
  • Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.

Medical Coder

Anesthesia Services
02.2022 - 11.2022
  • Increased coding accuracy by diligently reviewing medical documentation and applying appropriate codes.
  • Resourcefully used various coding books, procedure manuals, and on-line encoders.
  • Reviewed patient charts to better understand health histories, diagnoses, and treatments.
  • Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
  • Reviewed, analyzed, and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
  • Correctly coded and billed medical claims for various hospital and nursing facilities.
  • Maintained a high level of productivity while consistently meeting deadlines for claim submissions.
  • Ensured compliance with industry regulations and guidelines by staying up-to-date on the latest coding changes.
  • Collaborated with physicians to obtain necessary documentation, improving claim approval rates.

Senior Caregiver

Self Employed
09.2017 - 11.2021
  • Maintained clean, safe, and well-organized patient environment.
  • Offered companionship and kindness to elderly patients.
  • Assisted patients with daily living activities, ensuring their safety and wellbeing.
  • Assisted in maintaining a clean and safe environment for patients, completing housekeeping tasks as needed.
  • Scheduled daily and weekly care hours for client caseload.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Administered medications as prescribed by physicians, ensuring proper dosage and adherence to medication schedules.
  • Provided emotional support to patients and families during difficult times, offering a listening ear and empathetic conversation.
  • Improved patient health outcomes through diligent monitoring and timely intervention.
  • Collaborated with healthcare team members to provide comprehensive care plans for each patient.
  • Ensured timely reporting of changes in patient condition to nurses or physicians for immediate intervention.
  • Enhanced patient comfort by providing compassionate and attentive care.

Medical Office Coordinator

RestorixHealth
09.2013 - 07.2016
  • Maintained a high level of confidentiality by handling sensitive patient information with discretion and care.
  • Communicated with patients, insurance companies and providers through phone calls, emails and office drives concerning formularies and coverage limits.
  • Provided exceptional customer service to patients, addressing concerns promptly and professionally.
  • Addressed complaints made by patients and staff by escalating issues to supervision for further investigation.
  • Ensured compliance with regulatory standards by maintaining up-to-date knowledge on healthcare policies and procedures.
  • Supported billing staff by making corrections to invoices and insurance submissions.
  • Assisted in the recruitment and training of new staff members, contributing to a knowledgeable and professional team.
  • Increased office efficiency with effective management of medical records and documentation.
  • Created memoranda and documents to relay important information to staff.
  • Proactively identified areas for improvement within the office workflow, implementing changes that led to increased productivity among staff members.
  • Facilitated timely billing processes to ensure accurate and prompt reimbursement from insurance providers.
  • Coordinated referral processes smoothly, facilitating seamless transitions between primary care providers and specialists when needed.

Education

No Degree - Real Estate, Psychology

Wabash Valley College
Mount Carmel, IL

No Degree - Office Management

Kats Management
Chicago, IL

Skills

  • Housekeeping
  • First aid and safety
  • End of life care
  • Client documentation
  • Alzheimer's support
  • Medical appointment coordination

Restorix Center of Excellence Award

I was part of the team that strived at the Wound Care Center at Good Samaritan Hospital to receive this prestigious award. This award is only given to three Centers with the central region. 

Timeline

Elderly Caregiver

The Village
10.2023 - 03.2024

Medical Coder

Anesthesia Services
02.2022 - 11.2022

Senior Caregiver

Self Employed
09.2017 - 11.2021

Medical Office Coordinator

RestorixHealth
09.2013 - 07.2016

No Degree - Real Estate, Psychology

Wabash Valley College

No Degree - Office Management

Kats Management
Pamela Kruckeberg