Pamela Lofland
Clementon,NJ
Summary
Dedicated Juvenile Detention Officer with extensive experience experience in both custody and electronic monitoring supervision. Proven ability to manage safety, compliance, and behavioral accountability among youth in the justice system. Currently employed full-time and seeking a part-time position where I can bring my strong communication, crisis prevention, and case management skills to a new environment while maintaining integrity and professionalism.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Juvenile Detention Officer - Electronic Monitoring
Camden County Juvenile Detention
07.2019 - Current
- Prepare and present status reports to courts, public defenders, prosecutors, and service providers on juveniles under electronic monitoring.
- Conducted intensive supervision of over 50 juveniles, ensuring 24-hour compliance with court orders and supervision.
- Conducted home and school visits, and regular check-ins to monitor behavior, progress and well-being.
- Collaborated with social workers, educators, therapists, and law enforcement to support youth rehabilitation and reduce recidivism.
- Provided referrals to community-based service including mental health treatment, educational programs, life skills, and substance abuse counseling.
- Participated in court hearings and testified when required regarding youth compliance, challenges, and achievements.
- Assist families and youth in accessing critical services including shelter, transportation, food, and referrals as needed.
- Maintained open lines of communication with parents/guardians to encourage accountability and shared responsibility in the youth's progress.
- Completed timely and accurate reports and recommendations for court hearings, including violation reports and progress updates.
Juvenile Detention Officer - Custody Unit
Camden County Juvenile Detention
04.2009 - Current
- Supervised and ensured the safety of up to 8 juveniles housed in secure detention, maintaining a secure and structured environment.
- Monitored for signs of bullying, intimidation, depression, and suicidal behavior, intervening early to prevent escalation.
- Escorted juveniles to court hearings, medical visits, classrooms, and recreational activities, ensuring timely and safe transport.
- Maintained accurate daily logs of incidents, behavior observations, and scheduled activities.
- Supervised all juvenile interactions, including visitation, meals, recreation, showers, and phone use, ensuring protocols were followed.
- Established rapport with juvenile detainees through respectful communication that fostered trust-building relationships necessary for effective rehabilitation.
- Conducted room searches for contraband items to maintain a safe environment within the facility.
- Maintained a secure environment by utilizing de-escalation techniques during conflicts or confrontations between detainees.
- Promoted positive behavior among detainees by implementing structured daily routines and encouraging adherence to facility policies.
Community Re-Integration Advocate
Youth Advocate Programs
04.2006 - 03.2009
- Provided individualized support to youth in detention or at home who were considered for out-of-home placement, based on the youth's Individualized Service Plane (ISP).
- Entered enrollment and case management data into systems accurately and in a timely manner.
- Collaborated with families to offer parenting guidance and connect them to vital community resources.
- Worked closely with family services and education teams to support each child's behavioral and developmental needs.
- Represented youth during court hearings, providing professional feedback and progress updates.
- Delivered community-based services in areas including health, education, recreation, and life skills development while supporting juveniles in maintaining a positive legal status.
Education
Bachelor of Arts - Law And Justice
Rowan University
Glassboro, NJ05.2008
Skills
- Highly dependable and punctual; rarely takes unscheduled time off
- Detail-oriented with strong observational skills; able to identify issues before escalation
- Firm but fair leadership approach; skilled at setting boundaries while remaining respectful
- Empathetic communicator with the ability to manage emotionally sensitive situations
- Excellent time management and multitasking abilities in fast-paced environments
- Strong verbal and written communication skills with diverse populations
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and electronic documentation systems
- Collaborative team player who also thrives working independently
- Experienced in de-escalation conflict and supporting individuals in crisis
- Committed to professionalism, discretion, and high standards of service
- Proven strengths in client relations and conflict resolution
- Fast and accurate typing speed (70-80 WPM) with strong data entry skills
Accomplishments
- Provided direct court support in the absence of the Court Liaison, maintaining continuous and effective communication with judicial staff.
- Delivered accurate, timely reports on 10–15 youth weekly, focusing on behavior, compliance, and progress within the program.
- Ensured all documentation, assessments, and case updates were 100% court-ready, supporting informed judicial decisions.
- Collaborated with probation officers, counselors, and service providers to maintain consistent supervision and accountability for youth in the program.
- Demonstrated strong understanding of court procedures, probation expectations, and diversion strategies.
- Reviewed and investigated youth grievances while detained, conducted interviews, and making fair, well-informed decisions that supported resolution and institutional fairness.
Certification
- Effective Report Writing, Camden County College Police Academy - November 18, 2014
- Letter of Commendation, Camden County Juvenile Detention - March 16, 2015
- Certificate of Appreciation, Camden County Juvenile Detention - March 18, 2015
- Effectively Dealing with Mentally Ill Persons, Camden County College Police Academy - September 2, 2015
- Verbal and Non-Verbal Communication Skills - February 25, 2016
- Edged Weapons Awareness, Camden County College Police Academy - February 28, 2017
- Employee of the Month, Camden County Juvenile Detention - December 18, 2017
- Letter of Commendation, Camden County Juvenile Detention - November 22, 2017
- De-escalation Techniques for Special Needs Kids, NJJDA Training Conference - September 21, 2018
- Notary Public, New Jersey- November 15, 2020 - Present, Commission Number: 50143561 Bonded and Insured
- Oleoresin Capsicum, Camden County College Police Academy - January 12, 2023
- Monadnock Expandable Baton, Camden County College Police Academy - January 20, 2023
Timeline
Juvenile Detention Officer - Electronic Monitoring
Camden County Juvenile Detention
07.2019 - Current
Juvenile Detention Officer - Custody Unit
Camden County Juvenile Detention
04.2009 - Current
Community Re-Integration Advocate
Youth Advocate Programs
04.2006 - 03.2009
Bachelor of Arts - Law And Justice
Rowan University
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