Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
32
32
years of professional experience
Work History
Optical Associate
Optical Impressions
North Charleston, SC
05.2023 - Current
Inbound and Outbound calls
Schedule appointments
Confirm insurance coverage
Reviewing benefits
Pretest patients before seeing the Optometrist , including auto refractor, NCT and Retinal imaging
Maintain EMR
Invoice orders. Finalize purchase and payment.
Make adjustments to eyewear
Pharmacy Technician
CVS Pharmacy
01.2016 - Current
Process prescriptions for accuracy, medications for Redeploy
Fill medication prescriptions by scanning, counting and labeling
Verify inventory, Receiving Warehouse Order
Answer phone and assist patients
Calling insurance to verify coverage/Reprocess Claims
Operate cash register, Cycle Counts, RTS reports
Other duties as assigned and wide variety of other tasks.
Ensured compliance with state and federal laws and regulations.
Medical Assistant
Low Country Lung and Critical Care
01.2013 - 01.2015
Collected and labeled specimens
Prepared and administered vaccines for patients
Use of all office machines
Contacted medical facilities to schedule patients for admission.
Measured vital signs and took medical histories to prepare patients for examination.
Multiple phone line operations
Schedule patient appointments and procedures
Stay at Home Mom
Life's Biggest Accomplishment
Summerville, SC
01.2003 - 01.2013
Completed day-to-day duties accurately and efficiently.
Office Manager
Carter Fire Control
01.1998 - 01.2003
Accounts payable/receivable
Payroll
Billings
Direct Calls and take messages for multiple phone lines
Point of contact for Contractors
Submitting proposals
Pulling Permits
Take off for job costs/materials.
Private Credit Analyst
Sallie Mae Student Loan Servicing
01.1993 - 01.1998
Operation of all software and office equipment
Skip tracing, 10 key, Data entry
Outgoing collection calls
Assisted borrowers with payment arrangements, forbearance's, and deferments
Evaluated customer’s computerized credit records and payment history to decide approval or denial of new credit based on predetermined standards of Law or Med Loans
Take direct calls from customers for customer service
Document storage records.
Education
High School Diploma -
MILTON HIGH SCHOOL
Milton, Florida
06-1988
Clerical and Office Terminology Certification -
HANEY TECHNICAL COLLEGE
Panama City, Florida
Medical Assistant -
TRIDENT TECHNICAL COLLEGE
North Charleston, South Carolina
Skills
Knowledge of Administrative and Clerical Procedures and Systems