Pammela De Leon
Los Angeles,CA
Summary
Multitalented professional with several years in top-tier organizational support. Skilled at close work with senior executive team. Robust history offering office management, support staff management, training, supervision and event planning. Excellent research, project support and organizational abilities.
Overview
8
8
years of professional experience
Work History
Executive Assistant
Blended Commercial Cleaning
Los Angeles, CA
11.2024 - Current
- Performed data entry tasks into various software programs including MS Excel spreadsheets.
- Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
- Coordinated multiple schedules using online calendaring system.
- Created and maintained up-to-date records related to customer accounts or financial transactions.
- Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
Service Center Customer Service Representative
Daylight Transport, LLC
Los Angeles, CA
06.2022 - Current
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Answered inbound calls, chats and emails to facilitate customer service.
- Guided employees in handling difficult or complex problems.
- Delegated work to staff, setting priorities and goals.
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
- Analyzed transportation costs and performance data to recommend strategies for cost reduction and efficiency improvement.
Office Administrative Assistant
Adm Flooring
Vernon, CA
01.2017 - 05.2022
- Responded quickly to customer inquiries about order status or changes in schedules.
- Prepared and maintained accurate shipping documentation, including bills of lading and invoices.
- Maintained records of damaged goods, backorders and applicable regulatory reporting.
- Maintained organized filing system of paper and electronic documents.
- Processed invoice payments and recorded information in account database.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Education
SPDYM - Region Coordinator
Southern Pacific District
La PuenteHigh School Diploma -
Dr. Maya Angelou Community High School
Los AngelesSkills
- Customer service
- Problem solving
- Office administration
- QuickBooks expert
- Shipping procedures
- Training and leadership
- Invoicing and shipping documentation
- Schedule coordination
- Multitasking and organization
- Time management
Timeline
Executive Assistant
Blended Commercial Cleaning
11.2024 - Current
Service Center Customer Service Representative
Daylight Transport, LLC
06.2022 - Current
Office Administrative Assistant
Adm Flooring
01.2017 - 05.2022
SPDYM - Region Coordinator
Southern Pacific District
High School Diploma -
Dr. Maya Angelou Community High School
Similar Profiles
Kate SuttonKate Sutton
Founder and Manager at Commercial Cleaning Business – Oamaru Commercial CleaninFounder and Manager at Commercial Cleaning Business – Oamaru Commercial Cleanin
RIbanteuea KauabaRIbanteuea Kauaba
Commercial Cleaner at OCS Cleaning Services General Commercial CleaningCommercial Cleaner at OCS Cleaning Services General Commercial Cleaning
Jasamine McLeanJasamine McLean
Cleaner at OCS Cleaning Services General Commercial CleaningCleaner at OCS Cleaning Services General Commercial Cleaning
Steve SobelSteve Sobel
VP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global GroupVP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global Group
IRIS LOPEZIRIS LOPEZ
Senior Improvement Coach at CORE DistrictsSenior Improvement Coach at CORE Districts