Pamela Matthews

Manage daily operations in the fresh food and cafe departments. Leads two teams totaling 19 associates, drive sales, ensure food safety and quality, and maintain operational excellence to provide high quality ready to eat meals for members.

Hire, train, schedule, and coach 17 plus Event Specialists. Organize daily core demos, seasonal events, liquor demos, chef events, pop up events, vendor events and digital demos. Order, organize and track supplies for demo carts and kitchen. Liaison between Crossmark and Sam’s Club management team.

Buyers’ agent responsible for prospecting and setting appointments to meet with perspective clients. Communicated with buyers to understand property needs, timeline and budget. Presented and negotiated offers. Managed contracts, home inspections, and lender communication. Active Florida RE license. 2020 to present, referral agent only.

Contracted by a national lender/title company. Performed e-note real estate closings remotely for 9 states. Managed customers through the closing package including troubleshooting the online process. Excellent customer satisfaction including hundreds of 5-star reviews. In person closings for local and national title companies.

Developed and coached a highly effective sales team. Created and maintained long term relationships with advertisers. Managed and exceeded budgetary goals year after year as set by the Vice-President of marketing.