Pamela McElmuray
Oklahoma City,OK
Summary
At NorthCare, I leveraged my adept time management and exceptional communication skills to enhance patient satisfaction and streamline practice efficiency. My commitment to continuous professional development and ability to foster teamwork significantly elevated care standards, demonstrating my proficiency in both client advocacy and effective collaboration.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Advanved Practitioner Peer Recovery Support Specialist
NorthCare
10.2013 - 08.2024
- Excelled in time management skills, enabling the completion of all daily tasks while providing exceptional care to patients.
- Developed strong working relationships with colleagues and external partners to facilitate effective collaboration on shared goals.
- Increased patient satisfaction scores through excellent communication, empathy, and understanding of individual needs.
- Recorded patients' health histories and provided over 35 consultations weekly.
- Elevated patient care standards by continuously seeking opportunities for professional development and attending relevant workshops or conferences.
- Championed a positive work environment by fostering open communication channels among staff members and encouraging teamwork.
- Improved efficiency within the practice by proactively identifying bottlenecks in workflow processes and implementing targeted improvements.
- Maintained needed and required trainings to stay up to date in my certifications.
Education
Associates In General Studies - Psychology
Connors State College
Warner, OK12.2004
Skills
- New Client Intake
- Needs assessments
- Team Collaboration
- Emergency Management
- Maintaining privacy
- Relationship Building
- Client Advocacy
- Training and Development
- HIPAA Compliance
- Documentation And Reporting
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent Communication
- Organizational Skills
- Team Collaboration
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Decision-Making
- Team building
- Self Motivation
- Coaching and Mentoring
- Interpersonal Skills
Certification
Certified PeerRecovery Support Specialist for 2024
Certified CM I
Timeline
Advanved Practitioner Peer Recovery Support Specialist
NorthCare
10.2013 - 08.2024
Associates In General Studies - Psychology
Connors State College
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