Pamela McKenzie
Administrative professional
787 Highland Park Dr. Eureka Springs,AR
Summary
Detail-oriented administrative professional with experience in customer service, data entry and office management. Organized and dependable candidate successful at managing priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
21
21
years of professional experience
Work History
Home Remodeling Assistant
Bower Hollow LLC
10.2023 - Current
- Assisted in completing remodeling projects on time and within budget by efficiently managing materials, schedules, and collaborating with team members.
- Performed demolition work on existing structures.
- Pride myself coming in under budget. Research best price available on products and negotiate lowest price possible.
Office Manager
Dealer Licensing Inc
10.2021 - 09.2023
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Maintained high levels of data security.
- Handled virtual front office for 100+ dealers including daily emails, mail, title transfers, daily scans and all FedEx package that needed immediate turn around. Set up desks for all state inspections.
- Maintained inventory for back-office supplies.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Medical Records Field Reviewer
Outcomes Health Information Solutions LLC
02.2013 - 03.2020
- Streamlined medical record retrieval process, with up to 100 files per day and uploads to home office nightly. Maintained 98%+ accuracy score.
- Adherence to HIPAA guidelines during all aspects of medical record handling.
- Conducted regular audits on archived documents, ensuring long-term preservation of valuable historical patient data.
- Participated in ongoing training programs that focused on improving Medical Records Field Reviewer skills.
Owner/Operator Manager
Roadrunner Heating And Air LLC
04.2003 - 01.2013
- Increased customer satisfaction by providing high-quality services and timely communication.
- Established strong relationships with suppliers, ensuring consistent delivery of goods.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Managed day-to-day business operations, including 30 + incoming calls and emails per day.
Education
Associate of Science - Respiratory Therapy
Northwest Arkansas Community College
Bentonville, AR2007
Skills
- Organizational Skills
- Scheduling and Coordinating
- Professionalism
- Adaptability and Flexibility
- Time management abilities
- Computer Skills
- Multitasking
- Reliability
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Part TimeContract WorkFull TimeWork Location
RemoteHybridOn-SiteImportant To Me
Company CultureWork-life balance4-day work weekWork from home optionFlexible work hoursQuote
The price of anything is the amount of life you exchange for it.
Henry David Thoreau
Timeline
Home Remodeling Assistant
Bower Hollow LLC
10.2023 - Current
Office Manager
Dealer Licensing Inc
10.2021 - 09.2023
Medical Records Field Reviewer
Outcomes Health Information Solutions LLC
02.2013 - 03.2020
Owner/Operator Manager
Roadrunner Heating And Air LLC
04.2003 - 01.2013
Associate of Science - Respiratory Therapy
Northwest Arkansas Community College
Similar Profiles
Tanner GarlitzTanner Garlitz
Log Skidder Operator at Hidden Hollow, LLCLog Skidder Operator at Hidden Hollow, LLC
Tanya Andrews-CudworthTanya Andrews-Cudworth
Owner/Manager, ESMT at Briar Hollow Farm, LLCOwner/Manager, ESMT at Briar Hollow Farm, LLC
Erica DispenzaErica Dispenza
Business Manager & Signing Agent at Divine Hollow, LLCBusiness Manager & Signing Agent at Divine Hollow, LLC