Pamela Mendoza
Sylmar,CA
Summary
Experienced with team coordination, conflict resolution, and staff training. Utilizes effective communication to ensure team alignment and operational efficiency. Knowledge of maintaining high standards of service and performance.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
2
2
years of professional experience
Work History
3rd Assistant Manager
Vallarta Supermarkets Inc.
06.2024 - Current
- Attend to customers' needs, and making sure the department is exceeding owners expectations.
- Making sure everything in the department is in stock, making online orders for supply.
- Washing and cleaning equipment.
- Maintaining the entire department organized and clean for customers comfort and for the health department.
- Collaborated with team members to develop creative solutions for store challenges and improve overall operations.
- Coordinated staff scheduling, balancing individual preferences with business needs to maintain adequate coverage during peak hours or events without overspending on labor costs.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Team Member
Ascencia
09.2023 - 07.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- help clients choose clothing, hygiene kits, and shoes from donation bins.
Team Member
NU Vibes Photography
11.2022 - 07.2024
- Quinceaneras and weddings Photographer's assistant
- Assisting with equipment
- Assisting in Preshoots
- Assisting in studio shoots
Team Member
Glendale Community College
06.2023 - 01.2024
- Assist Students in anything they need
- Help students make and cancel appointments with counselors
- Clean the Office
Collector
South West Law Office
06.2023 - 08.2023
- Collaborated with team members to achieve monthly targets, promoting a positive work environment and boosting overall productivity.
- Contacted customers to discuss payment schedules and set up or immediately process payments.
- Reduced outstanding debts by implementing strategic collections tactics and maintaining open lines of communication with customers.
- Maintained high volume of calls and met demands of busy and productive group.
- Improved customer satisfaction by effectively resolving delinquent accounts through negotiation and payment plans.
Team member
Yogurtland
11.2022 - 02.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
Education
Associate of Arts - Associate in Arts
Glendale Community College
Glendale, CA03.2025
High school diploma -
Reseda High School
Reseda, CA06.2022
Skills
- Customer service focus
- Technology proficiency
- Problem-solving
- Time management
- Multitasking and organization
- Team leadership
- Verbal and written communication
- Scheduling and planning
- Money handling
- Staff management
- Inventory management
- Computer skills
Languages
Spanish
Full Professional
English
Full Professional
Timeline
3rd Assistant Manager
Vallarta Supermarkets Inc.
06.2024 - Current
Team Member
Ascencia
09.2023 - 07.2024
Team Member
Glendale Community College
06.2023 - 01.2024
Collector
South West Law Office
06.2023 - 08.2023
Team Member
NU Vibes Photography
11.2022 - 07.2024
Team member
Yogurtland
11.2022 - 02.2023
Associate of Arts - Associate in Arts
Glendale Community College
High school diploma -
Reseda High School
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