Pamela Mishak
Salisbury,NC
Summary
Energetic Kitchen Manager enthusiastic about working with high-performance teams. Personable, responsible and hardworking professional. Dedicated to innovative dishes, effective budgeting and top-of-the-line customer service.
Overview
24
24
years of professional experience
Work History
School Nutrition Manager
Rowan Salisbury Schools
Salisbury, NC
06.2016 - Current
- Adhered to local, state and federal laws and regulations regarding school nutrition standards.
- Monitored and enforced quality standards for school food services.
- Motivated staff to perform at peak efficiency and quality.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Oversaw food preparation and monitored safety protocols.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Handled money, balanced tills
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
General Manager
IHOP
Stateville, NC
04.2009 - 05.2016
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
Owner
Restaurant365
China Grove, NC
01.1998 - 01.2009
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Created and monitored promotional approaches to increase sales and profit levels.
- Maintained up-to-date administrative records to monitor operational conditions.
Education
High School Diploma -
South Rowan High School
China Grove, NC06.1983
Skills
- Front of House Management
- Menu Pricing and Writing
- Money Handling
- Investigating Complaints
- Supply Ordering and Management
- Monitoring Food Preparation
- Waste Control
- Customer Satisfaction
- Proper Food Handling
Timeline
School Nutrition Manager
Rowan Salisbury Schools
06.2016 - Current
General Manager
IHOP
04.2009 - 05.2016
Owner
Restaurant365
01.1998 - 01.2009
High School Diploma -
South Rowan High School
Similar Profiles
Jacqueline TaylorJacqueline Taylor
School Counselor at Rowan Salisbury Schools- East Rowan High SchoolSchool Counselor at Rowan Salisbury Schools- East Rowan High School
Lucy ShueLucy Shue
Music Teacher at Rowan-Salisbury SchoolsMusic Teacher at Rowan-Salisbury Schools
Caitlin CanadaCaitlin Canada
School Counselor at Rowan Salisbury SchoolsSchool Counselor at Rowan Salisbury Schools
REBECCA SMITHREBECCA SMITH
Assistant Superintendent of Curriculum and Instruction at Rowan Salisbury SchoolsAssistant Superintendent of Curriculum and Instruction at Rowan Salisbury Schools
Shar'Danae WoodardShar'Danae Woodard
Business Operations Specialist at United Healthcare GroupBusiness Operations Specialist at United Healthcare Group