Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pamela Mitchell

Axton,VA

Summary

Detail-oriented administrative assistant with experience in customer service, data entry and office management. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Overview

15
15
years of professional experience

Work History

Administrative Assistant

Nursing Galore Boutique LLC
02.2023 - Current

*Answer phone calls, delivering messages to owner

*Delivered excellent customer services through prompt responses to client inquiries.

*Customer support, addressing concerns effectively and building strong friendship's.

*Maintaining inventory, keeping products clean and organized

*Set up appointments with customers.

Nurse Assistant

Stephanie Hairston
03.2021 - 02.2023
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.

Supported patient comfort and safety by adjusting bed rails and equipment.

  • Supported patient mobility by transferring them from bed to chair or other locations using proper lifting techniques, reducing the risk of injury for both patients and staff members alike during such activities.

Nurse Assistant

Jeffrey Hairston
10.2018 - 02.2021
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Maintained accurate documentation of patient records, contributing to efficient communication among healthcare team members.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.

Nursing Assistant

A Nurses Touch
09.2012 - 10.2018
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
  • Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
  • Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.

Nurse Assistant

Dependable Home Health Care
07.2009 - 09.2012
  • Provided emotional support to patients and their families during times of stress or illness, fostering a positive healing environment.
  • Recognized potential emergencies quickly, implementing appropriate interventions under the guidance of supervising nurses or physicians while awaiting further assistance from emergency response services if needed.
  • Assisted in wound care management, following established procedures to minimize risk of infection and promote proper healing.
  • Utilized nursing knowledge to identify patient needs and offer appropriate remedies.

Education

Associate of Arts - Healthcare Management

Ultimate Medical Academy - Clearwater
Clearwater, FL
06.2016

Skills

  • Customer Service
  • Data Entry
  • Computer Skills
  • Office Administration
  • Microsoft Word
  • Administrative Support
  • Time Management
  • Microsoft Excel
  • File Organization
  • Customer and client relations
  • Computer Proficiency
  • Strong Problem Solver
  • Office Management
  • Database entry

Timeline

Administrative Assistant

Nursing Galore Boutique LLC
02.2023 - Current

Nurse Assistant

Stephanie Hairston
03.2021 - 02.2023

Nurse Assistant

Jeffrey Hairston
10.2018 - 02.2021

Nursing Assistant

A Nurses Touch
09.2012 - 10.2018

Nurse Assistant

Dependable Home Health Care
07.2009 - 09.2012

Associate of Arts - Healthcare Management

Ultimate Medical Academy - Clearwater
Pamela Mitchell