Pamela Morrison
Case Management Assistant
Cape Coral,FL
Summary
Versatile and dynamic professional with a proven track record at Lee Health, adept in medical scheduling and critical thinking. Excelled in roles requiring exceptional organizational skills and customer service, significantly enhancing patient care coordination. Skilled in Microsoft Office and licensed real estate agent, demonstrating a strong work ethic and superior communication abilities.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Case Management Assistant
Lee Health
Cape Coral, US
03.2021 - Current
- This position is responsible for implementing patient discharge plans, and supporting coordination of care activities under the direction of a registered nurse and/or social worker
- The incumbent interacts with representatives from insurance companies, health maintenance organizations, home care agencies, skilled nursing facilities, durable medical equipment companies, and transportation agencies
Real Estate Agent
Century 21 Selling Paradise
03.2019 - 03.2021
- Licensed Realtor
- Licensed Real Estate Agent
- Prepare documents for clients for buying and selling a home
- Promoted sales of properties through advertisements, open houses, multiple listing services and other online platforms
Serve - Prepare Meals - Cashier
Lee County Schools
Fort Myers, US
08.2015 - 03.2019
- Travel To Various Schools
- Substitute For Employees Absent
- Serve - Prepare Meals - Cashier
- Prepare Daily Meals
- Clean assigned area
- Serve
Administrative Assistant
Hillsboro Memorial Gardens
Brandon, US
02.2005 - 01.2008
- Answer phones daily
- Track daily sales for each sales person
- Prepared expense reports for the administration staff
- Perform daily secretarial duties such as filing, copying, faxing and scanning
- Screen calls daily and take messages and route calls to appropriate sales associate
- Assisted in new hires with background checks and paperwork
Patient Care Secretary
HouseCall Home Health
Lakeland, US
08.2003 - 11.2005
- Prepared patient folders and maintained records for clients
- Excelled within deadline-intensive environment, ensuring accurate and on-time completion of projects
- Assisted in all areas of administrative work including data entry, receptionist duties
- Updated patients records daily
- Made appointments for staff daily for PT, RN and LPN
- Talked to clients daily and set up appointments
Education
High school or equivalent - Diploma
Dunedin High School
Dunedin, FLSkills
- MLS Database
- Microsoft Office
- Strong Work Ethic
- Licensed Real Estate Agent
- Time Management
- Critical Thinking
- Social Networking
- Customer Service
- Medical receptionist
- Medical office experience
- Medical Scheduling
- Office experience
- Data entry
- Communication skills
- Dispatching
- Typing
- Organizational skills
- Animal handling
- Caregiving
- Hospitality
- Guest services
- Night audit
- Front desk
- Computer skills
- Phone etiquette
- Microsoft office
Certification
Real Estate License
Professionalsummary
MLS Database, Microsoft Office prioritizing, completing multi-task simultaneously, Strong Work Ethic following through to achieve goals. Licensed Real Estate Agent, Time Management dedicated to giving clients professional service and honest advice, enabling them to make sound financial decisions in the sale and purchase of the real estate, Critical Thinking, Social Networking, Anywhere, US for any employer
Assessments
Customer service, Proficient, 07/01/20, Identifying and resolving common customer issues
Timeline
Case Management Assistant
Lee Health
03.2021 - Current
Real Estate Agent
Century 21 Selling Paradise
03.2019 - 03.2021
Serve - Prepare Meals - Cashier
Lee County Schools
08.2015 - 03.2019
Administrative Assistant
Hillsboro Memorial Gardens
02.2005 - 01.2008
Patient Care Secretary
HouseCall Home Health
08.2003 - 11.2005
Real Estate License
High school or equivalent - Diploma
Dunedin High School
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