Pamela Mortland

Efficiently completed Budgeting, documents, electronic submissions, presentations and reports.

Maintained Enrollment, Staffing, Records and all Licensing requirements with regulatory agencies.

Managed calendars, calls, emails, filing, mail, meetings, supply requisitions, etc.

• Developed and implemented strategies to increase customer satisfaction and loyalty.
• Created monthly reports for senior management summarizing operational performance metrics.
• Coached, mentored and trained team members in order to improve performance.
• Classroom management/Teaching

• Developed and implemented strategic plans to achieve organizational objectives.
• Conducted research, analyzed data, and developed reports for leadership team.
• Established policies and procedures to ensure efficient operations.
• Handled Travel plans for clients.

• Developed and implemented office policies and procedures.
• Assisted with the preparation of budgets, forecasts and financial statements.
• Supervised staff members, organized schedules and delegated tasks.

Ran efficient office down to every detail.