Pamela Mulroy

Eagle,ID

Summary

Highly organized professional with a passion for health, wellness and skincare. Experienced in office management, client services, sales & team building with a natural ability to foster meaningful relationships & creating a welcoming environment for guests & colleagues.

Overview

years of professional experience

Work History

Independent Consultant / Team Leader

Rodan + Fields Dermatology

Eagle , ID

01.2011 - 07.2024

Built and led international team of 1,000+ consultants in direct sales while mentoring and training them to establish and grow home-based businesses
Responsible for customer acquisition, retention, and delivering exceptional client experiences to over 500 personal customers
Conducted weekly team meetings via Zoom and led monthly motivational contests, coaching team members to meet and exceed sales goals
Achieved national recognition for earning a company car
Provided guidance on dermatologist-developed clinical-grade skincare and body products
Participated in annual conventions and ongoing product training with company scientists

Owner / National Recruiter

Corporate Search Group

Eagle, ID

04.2003 - 01.2011

Founded and operated a home-based national recruiting agency, managing all aspects of business operations
Conducted full-cycle recruiting for administrative through mid- and upper-level management positions
Built and maintained client relationships, developing new business and securing new contracts
Prepared candidate summaries and delivered professional presentations for client consideration
Coordinated interview schedules and efficiently managed candidate pipelines

National Recruiter

Professional Perspectives Agency

Scottsdale, AZ

05.1994 - 02.2003

Managed full-cycle recruiting for administrative through mid- and upper-level management positions
Collaborated with a team of 10 recruiters to optimize candidate placement and client satisfaction
Interviewed candidates, conducted career searches, and prepared candidate summaries for client consideration
Built strong relationships with clients and candidates to ensure successful, long-term placements
Developed new business by cold calling prospective clients and securing contracts

Assistant Director / Front Office Manager

L’Image Casablancas Modeling & Talent

Scottsdale, AZ

06.1989 - 05.1994

Trained and supervised a front office staff of 3, ensuring efficient office operations in a fast-paced, environment
Greeted clients, answered multi-line phones, and maintained a warm, professional atmosphere
Oversaw front office retail sales, including skincare products and agency merchandise
Interviewed potential administrative staff and talent recruiters
Coordinated with local photographers to schedule photo shoots and locations
Finalized modeling contracts for modeling school participants
Managed light accounts receivable for the modeling school

Education

Bachelor of Arts -

Arizona State University

Tempe, AZ

05-1990

Skills

Excellent customer service skills
Builds positive client relationships
Front desk & office operations

Effective communication skills
Recruitment & hiring
Team leadership & staff coordination

Timeline