Pamela Murphy
Operations Supervisor
Hayward,CA
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
23
23
years of professional experience
Work History
Operation Supervisor
ProCraft Equipment LLC/Truebeck Construction Inc.
Hayward, CA
09.2018 - Current
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
- Encouraged and promoted ideas aligned to business needs and benefits.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team
- Maintain vendor contact and building relationship
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Maintain Inventory, and annual inventory count
- Supervised 5 employees on overseeing efficiency of Delivering to jobsite, correctly site.
- Setup kickoff meetings to have proper processes for Jobsites and operations.
- Motivated and trained employees to maximize team productivity. Monitored
- Managed internal operational standards and productivity targets
- Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships
Accounting Manager
ProCraft Equipment LLC/ Truebeck Construction Inc.
Hayward, CA
08.2013 - 09.2018
- Assist management with important financial decisions
- Prepare financial documents such as business reports, financial forecasts and statements to understand financial state of business
- Supervise employees who work under controller in preparing financial reports and budgets
- Monitor company’s financial reports and determine ways to reduce costs
- Understand financials of company in order to meet legal requirements and keep financial state in good standing
- Reduced liabilities by accurately managing tax statements, mailings, journal entries, payments and transfers.
- Implemented updated production, productivity, quality and customer service standards to improve company financial standing.
- Managed journal entries, collection efforts, reconciliations.
- Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Help prepare yearly budgets for upcoming financial year.
- Investigated daily variances and corrected errors to resolve discrepancies
- Bolstered revenues by creating codes for accounting tasks, cost estimation and revenue generation
Controller
Magnum Drywall Inc /Saddle Rack
Fremont , CA
03.2005 - 07.2009
- Managed budgets, assets, portfolios, accounts payable and receivable and general financial reporting procedures.
- Managed daily financial functions in collaboration with accounting and payroll personnel.
- Managed payroll data entry and processing for 150 employees to comply with predetermined company guidelines.
- Completed journal entries, reconciliations and account analysis to prepare quarterly financial documents and general account management.
- Oversaw accounts payable and receivable operations for construction business with $150K in monthly expenses.
- Followed up with delinquent accounts to obtain funds and reduce aging balances.
- Prepared balance sheets, cash flow reports and income statements.
- Accurately completed financial statement audits and thoroughly reviewed results.
- Supervised accurate, efficient and compliant completion of monthly financial reporting packages.
- WIP Report to maintain contracts.
- Provided treasury and cash management by overseeing reconciliation of banking activity, credit card processing and sales tax returns.
- Prepared and filed tax returns and generated monthly reports in compliance with regulatory and organizational standards.
- Maintained union reports;Carpenters, tapers union, laborers union.
- Certified payroll.
- Enhanced quality and currency of financial information by overseeing revenue collection systems.
- Provided Financials to CPA for review month end.
- Provided information to bonding company.
Office Manager
Lakeshore Electric Inc
San Jose, CA
05.2002 - 09.2004
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Coordinated special projects and managed schedules.
- Help prepare bids
- Compared vendor prices and negotiated for optimal savings.
- Sourced vendors for special project needs and negotiated contracts.
- Arranged corporate and office conferences for company employees and guests.
Office Manager
H.L Hagstead Inc
San Carlos, CA
02.1995 - 06.2002
- Maintained computer and physical filing systems.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Coordinated special projects and managed schedules.
- Update contracts when Changes order were issued.
- Prepared meeting materials and took clear notes to distribute Owners.
- Provided Month end information to CPA for month end close.
- Maintained Union reports
- Update contracts when Changes order were issued.
- Provided information to bonding company when biding jobs.
Education
No Degree - Business Management
University of Phoenix
Santa Clara, CASkills
- Administrative Management
- Sales Promotion
- Operational Efficiency and Safety
- Sales Tracking
- Problem Anticipation and Resolution
- Motivational Leadership
- Focus and Follow-Through
- Mathematical Calculation and Reasoning
- Effective communication
- Excel
- Word
- Power Point
Timeline
Operation Supervisor
ProCraft Equipment LLC/Truebeck Construction Inc.
09.2018 - Current
Accounting Manager
ProCraft Equipment LLC/ Truebeck Construction Inc.
08.2013 - 09.2018
Controller
Magnum Drywall Inc /Saddle Rack
03.2005 - 07.2009
Office Manager
Lakeshore Electric Inc
05.2002 - 09.2004
Office Manager
H.L Hagstead Inc
02.1995 - 06.2002
No Degree - Business Management
University of Phoenix
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