Detail-oriented professional with strong medication handling and effective communication skills. Proven ability to manage timely deliveries, ensuring compliance and high customer satisfaction.
Experienced with maintaining product displays and ensuring inventory accuracy. Utilizes effective communication and teamwork to meet merchandising standards. Track record of demonstrating attention to detail and adaptability to store needs.
Work History
Prescription Courier
4 Years 9 Months
Roadie | 01.2022 - Current
Managed timely delivery of prescriptions to clients while ensuring compliance with safety and confidentiality standards.
Resolved delivery issues promptly, maintaining high levels of customer satisfaction through effective communication.
Directed daily courier operations to ensure timely pickup, transport, and delivery of prescriptions.
Managed logistics and route optimization for efficient deliveries, enhancing overall service reliability.
Maintained accurate records of deliveries and client interactions using company software systems.
Assisted in training new couriers on operational procedures and best practices for customer service.
Coordinated timely delivery of prescriptions to clients, ensuring compliance with safety and confidentiality standards.
Retail Merchandiser
2 Years 4 Months
American Greetings | 08.2020 - 12.2022
Coordinated seasonal merchandise transitions, ensuring timely execution of planograms across multiple retail locations.
Organized and maintained displays to achieve clean and appealing product layouts.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Answered customer questions regarding store merchandise, department information, and pricing.
Developed relationships with key store personnel to support proper product placement and visibility.
Collaborated with store managers to develop seasonal merchandising plans, maximizing revenue potential.
Education
Health Sciences - Medical Coding
Massachusetts Bay Community College | Wellesley Hills, MA | 05-2024
Senior Manager, Clinical supply operations Lead at CenExel Clinical ResearchSenior Manager, Clinical supply operations Lead at CenExel Clinical Research