PAMELA NASCIMENTO

Go to the grocery store and carefully do the shopping for the customer,

ensuring they get everything they need.

Ensuring accuracy and quality to the customer.

• Delivering the groceries to the customer's home.
• Resolved customer complaints in a professional manner while maintaining positive relationships with clients.

• This restaurant was located in Portugal. I moved to Portugal for couple years after college.
• During my time as a Waitress at MAIA VIP HOTEL ACTIVITIES, I provided excellent customer service, taking orders accurately and ensuring that guests had a memorable dining experience
• I maintained cleanliness in the service area and restocked supplies as needed, contributing to the overall success of the team and the satisfaction of our guests

It's a Public Defender's office that provided legal assistance for individuals who could not afford legal representation. Our work involved handling cases related to marriage authorization, divorces, child support and some property matters for people that. We assisted clients by listening to their concerns, initiating cases and drafting petitions based on their claims. These petitions were reviewed and approved by public defenders to ensure accuracy. Once approved, we met with the clients to confirm details and proceed with the necessary legal steps.

• As a Customer Service Assistant at JAGUARUNA MEDICAL CENTER, I focused on resolving customer complaints in a timely and professional manner
• I ensured that customer inquiries were handled with care and efficiency, contributing to overall customer satisfaction and retention

• As an Assistant at HYUNDAY CAOA DO BRASIL, I provided comprehensive administrative support to the team, handling various tasks to ensure the smooth operation of the office
• My responsibilities included organizing and maintaining files and documents, assisting with data entry, and providing support to the team as needed
• Additionally, I managed the company's social media accounts, resulting in a 10% increase in followers
• I developed and maintained an up-to-date database of contacts and vendors, ensuring accurate and timely communication