Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Pamela Nunez Montenegro

Summary

Offers strong commitment to providing exceptional patient care. Works well in fast-paced environments managing multiple tasks and providing timely treatments and support. Possesses solid understanding of nursing principles, patient advocacy and evidence-based practices. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Nursing position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Laboratory Assistant

Lawrence Memorial Hospital
01.2017 - Current
  • Maintained documentation on tests performed in lab.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Prepared samples for shipping and disposed of bodily fluids in proper containers.
  • Obtained samples for testing following standard protocols.
  • Processed patient specimens according to priority and documented results.
  • Implemented lab procedures to prevent errors and protect staff.
  • Contacted physicians, nursing stations, or reference laboratories for resolution assistance with unusual test orders.
  • Maintained safe, tidy and organized laboratory environment for accurate test results.
  • Collaborated with other departments to establish cohesive laboratory operations.
  • Trained new laboratory personnel to apply proper laboratory techniques and best practices.
  • Developed and implemented new protocols to improve accuracy of laboratory results.

Business Owner

Jani King
07.2009 - Current
  • Promoted business via social media to generate leads and maximize brand identity.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
  • Prepared annual budgets with controls to prevent overages.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Established, optimized and enforced business policies to maintain consistency across industry operations.
  • Assessed damaged materials and notified maintenance personnel of needed repairs.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Devised processes to boost long-term business success and increase profit levels.
  • Researched trends and current innovations to determine competition and develop competitive pricing points.
  • Interviewed and hired ideal candidates to assist with logistics and tasks of business.
  • Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
  • Conducted feasibility studies to weigh pros and cons of developing business and ways to achieve success.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Interacted well with customers to build connections and nurture relationships.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Trained new employees on proper protocols and customer service standards.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Assisted in recruiting, hiring and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.

Education

Associate of Applied Science - Nursing

Rasmussen University
Overland Park, KS
12.2023

Associate of Arts - Liberal Arts And General Studies

Johnson County Community College
Overland Park, KS
05.2010

Skills

  • Sample Preparation and Analysis
  • Optical Emission Spectroscopy
  • Clinical Lab Settings
  • Laboratory Equipment Handling
  • Therapeutic Phlebotomy
  • Active Listening
  • Disposal Procedures
  • Laboratory Designs
  • Laboratory Support
  • Sterile Procedures and Techniques
  • Biohazardous Waste Disposal
  • Blood Sample Collection
  • Specimen Collection
  • Attention to Detail
  • Kit Building
  • Work Planning and Prioritization
  • Analytical Thinking
  • Verbal and Written Communication
  • Laboratory Safety Protocols
  • Team Collaboration
  • Regulatory Compliance
  • Specimen Handling
  • Electronic Communication
  • Sharps Disposal
  • Pre-Transfusion Testing
  • Phlebotomy
  • Glucose Monitors and Meters
  • New Business Launch
  • Site Visits
  • Business Growth and Retention
  • Accounts Payable and Accounts Receivable
  • Financial Management
  • Recruiting and Training
  • Policy and Procedure Implementation
  • Financial Transactions
  • Office Supplies and Inventory
  • Training and Development
  • Vision Implementation
  • Staff Hiring
  • Client Satisfaction
  • Industry Expertise

Certification

  • Certified phlebotomist, Lawrence Memorial Hospital - 2020.

Languages

Spanish
Native or Bilingual
French
Elementary

Timeline

Laboratory Assistant

Lawrence Memorial Hospital
01.2017 - Current

Business Owner

Jani King
07.2009 - Current

Associate of Applied Science - Nursing

Rasmussen University

Associate of Arts - Liberal Arts And General Studies

Johnson County Community College

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Pamela Nunez Montenegro