Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
References
Work Preference
Work Availability
Software
Timeline
BusinessAnalyst
Pamela Nyandoro

Pamela Nyandoro

Harare

Summary

Results-driven Communications and Public Relations Professional with over 8 years of experience in developing and executing strategic communication plans. Proven track record in managing stakeholder engagement and driving impactful campaigns, utilizing a blend of creative storytelling and data-driven insights to enhance brand visibility. Expertise in project management and campaign implementation for local, regional, and international organizations. Committed to leveraging skills to create meaningful connections and elevate brand presence.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Marketing Business Development Manager

Sabre Business World
Harare
01.2024 - Current
  • Lead marketing strategy execution, enhancing brand positioning and digital engagement
  • Drive strategic partnerships and business development, liaising with senior stakeholders and corporate clients
  • Managed a team of six marketing and design professionals to implement high-impact campaigns
  • Developed alumni engagement strategies, increasing training course referrals by 60% in four months
  • Boosted customer satisfaction by providing timely and accurate information about products, pricing, and promotions
  • Executed social media marketing initiatives, exceeding sales targets by 130% from August to December 2024
  • Oversee budget management for marketing and promotional activity, ensuring profitable and streamlined operations
  • Participated in weekly team meetings to review performance metrics against targets set by management, identifying areas for improvement where necessary

Digital Strategy Support

UN SDG Action Campaign
Bonn
05.2022 - 10.2022
  • Managed and optimized the SDG Action Campaign website, ensuring a seamless user experience
  • Analyzed campaign data using Power BI and Google Analytics, offering insights for strategic planning
  • Streamlined Salesforce CRM for user management, enhancing secure partner access and engagement
  • Oversaw global event registrations and optimized data processes to improve partner tracking and reporting
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations

Project Management Assistant and Public Relations Assistant

Mc Group
Berlin
06.2021 - 04.2022
  • Directed stakeholder engagement and media relations for large-scale EU-wide initiatives, including the Connecting Europe Express
  • Managed strategic partnerships with European Commission representatives, policymakers, and global media houses to amplify project impact
  • Developed and executed high-impact communication strategies according to project budgets, securing extensive media coverage and public engagement
  • Led funding proposals and donor relations, securing resources for cross-border sustainability campaigns
  • Prepared and charted data and metrics for detailed status reports

Customer Service and Bookings Manager

Sabre Business World
Harare
06.2019 - 02.2020
  • Built and maintained corporate partnerships with key stakeholders like Econet and GIZ, leading to increased training program enrollments and venue bookings
  • Led strategic business development initiatives that resulted in a 20% revenue increase within a two-month period
  • Managed a team of 15 professionals, overseeing operations for over 100 corporate events annually
  • Implemented new client relationship management strategies, improving retention rates and customer satisfaction
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery
  • Controlled costs to keep business operating within budget and increase profits

Public Relations and Communications Volunteer

Fashion Revolution
Harare
05.2018 - 07.2019
  • Developed and executed PR strategies, enhancing brand visibility.
  • Led a cross-functional team in social media, editorial, and events.
  • Managed project budgets and resource allocation for grant-funded initiatives.
  • Coordinated with external vendors on production of print materials such as brochures and flyers.
  • Provided support for executive staff at speaking engagements related to the organization's mission.

Copy-Editing Consultant

Commonwealth Local Government Forum
Pretoria
05.2019 - 06.2019
  • Copy-edited CLGF documents using Grammarly and MS Word for the Southern Africa Regional Conference in Lusaka, Zambia with the theme “Promoting Local Governance and LED in Southern Africa.”
  • Liaised with the Regional Programme Director to ensure timely delivery of the edited invitation letters for timely delivery to the respective heads of state/state representatives
  • Completed the editing task seamlessly within the constrained time due to delays in receiving the material

Account Executive

Wintime Media
Harare
01.2018 - 12.2018
  • Met with various clients to discuss their advertising needs and devised a campaign that meets the brief and budget
  • Managed a team of 4 (3 internal, 1 freelance) clearly communicating client briefs and developed a Priority List system that assisted in ensuring that deadlines were met
  • Collaborated with the internal design team and outsourced designers to produce advertising material for clients
  • Produced and edited content for advertisements
  • Reduced administration costs by 10-30% according to client budgets by negotiating pricing and fees with suppliers and the production team
  • Negotiated favorable terms in high-stake contracts, ensuring profitability and long-term partnership viability

Public Relations Officer

Oxgn PR
Harare
02.2016 - 09.2017
  • Wrote press releases for routine use and crisis management
  • Media engagement including FinGaz Top Companies Survey Awards, Old Mutual SME Centre introduction, and Ground-breaking event, and Zimbabwe vs Blue Bulls rugby week to acquire content, pictures, or videos to use on social media posts or in magazines and reports
  • Developed brand media relations strategies that bolstered community awareness and knowledge
  • Designed and edited newsletters, reports, brochures, speeches, product information, magazine articles, and digital communications material
  • Created the full concept of the Old Mutual #StompingOnStigma campaign for World Aids Day
  • Reduced turnaround time for reports, newsletters, content editing, and press releases by 50% through efficient communication internally
  • Contributed to overall business growth through well-executed public relations efforts aligned with corporate goals

Education

Master of Arts - Media And Communications Management

Macromedia University of Applied Sciences
Berlin, Germany
12.2021

Bachelor of Arts - Public Relations

Pearson Institute of Higher Education
Midrand
04-2015

Skills

  • Content Creation
  • Advocacy & Community Engagement
  • Media Relations
  • Drafting Pitches
  • Brand Management
  • Communication
  • Reporting
  • Data Analysis
  • Strategy Development
  • Project Management
  • Strategic Decision Making
  • Social Media & Digital Marketing
  • Photography & Videography
  • Cision
  • CRM software
  • Teamwork and collaboration

Certification

  • Using Data to End Violence Against Women, Apolitical, 01/01/24
  • Ignite Your Business, Sabre Business World, 01/01/24
  • Ignite Your Success, Sabre Business World, 01/01/19

Languages

Shona
First Language
English
Proficient (C2)
C2
French
Beginner
A1
German
Beginner
A1

References

References available upon request.

Work Preference

Work Type

Full TimeContract Work

Work Location

Hybrid

Important To Me

Career advancementWork-life balanceCompany CulturePersonal development programs

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Cision

Salesforce

Rocketreach

Meta

Power BI

Wordpress

Kajabi

Trello

Timeline

Marketing Business Development Manager

Sabre Business World
01.2024 - Current

Digital Strategy Support

UN SDG Action Campaign
05.2022 - 10.2022

Project Management Assistant and Public Relations Assistant

Mc Group
06.2021 - 04.2022

Customer Service and Bookings Manager

Sabre Business World
06.2019 - 02.2020

Copy-Editing Consultant

Commonwealth Local Government Forum
05.2019 - 06.2019

Public Relations and Communications Volunteer

Fashion Revolution
05.2018 - 07.2019

Account Executive

Wintime Media
01.2018 - 12.2018

Public Relations Officer

Oxgn PR
02.2016 - 09.2017

Master of Arts - Media And Communications Management

Macromedia University of Applied Sciences

Bachelor of Arts - Public Relations

Pearson Institute of Higher Education

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Pamela Nyandoro