Pamela Oaks

• Maintained accurate inventory records through meticulous documentation and regular audits.
• Collaborated with team members to optimize shipping and receiving workflows, resulting in reduced processing times.
• Monitored stock levels closely throughout each day to maintain optimal availability of items needed for immediate shipment.
• Increased warehouse safety by enforcing strict adherence to company policies and OSHA guidelines.
• Implemented process improvements that led to reduced waste and increased sustainability within the facility operations.
• Served as point person for all shipping-related inquiries from both internal departments and external customers.
• Coordinated with sales department to ensure smooth order processing and prompt delivery to clients.
• Enhanced warehouse efficiency by implementing a new inventory management system.
• Efficiently tracked incoming shipments using advanced tracking software, allowing for proactive issue resolution when necessary.
• Assisted in training new hires on company protocols and best practices, fostering a positive work environment.
• Conducted regular equipment maintenance checks, prolonging the lifespan of essential warehouse tools and machinery.
• Managed high volumes of inbound shipments, verifying accuracy and promptly addressing any discrepancies.
• Boosted overall productivity by providing constructive feedback to team members during performance reviews.
• Organized storage areas for easy access, expediting the retrieval of products for shipment.
• Completed basic mathematical calculations to check weights and dimensions of shipments.
• Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
• Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
• Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
• Received incoming shipments, compared contents against associated records and transmitted to proper department.
• Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
• Conducted counts and audits of inventories to identify and resolve discrepancies in records.
• Processed invoices and order forms for goods received and shipped for proof of transactions.
• Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
• Monitored inventory to maintain sufficient supply levels to meet business and customer needs.

• Greeted customers entering establishments
• Receive customer calls for service
• Provide service information (available services/service rates)
• Schedule new service
• Provide updates on current service
• Answered customer questions, and provided information on procedures
• Assisted customers by providing information and resolving their complaints
• Occasional sale of parts/providing cost of parts information
• Quarterly inventory duties
• Increased repeat business with exceptional customer service skills and follow-up calls to ensure satisfaction.
• Reduced wait times for customers by effectively managing appointment schedules and coordinating with technicians.
• Ensured accurate documentation of completed repairs, aiding in the maintenance of detailed records for future reference.
• Established a welcoming and professional environment in the service area, creating positive first impressions for customers upon arrival.
• Maintained accurate and current customer account data with manual forms processing and digital information updates.
• Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
• Completed physical inventory counts each month.
• Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.

• Prepare orders for shipping
• Schedule deliveries with carriers
• Generate labels and shipping documents
• Moved shipment materials to and from designated areas using lift and hand trucks.
• Ensured compliance with company policies and regulations, maintaining proper storage of hazardous materials.
• Assisted in training new hires on shipping receiver procedures, fostering a culture of teamwork and knowledge sharing.

● Performed all Picker/Packer tasks according to the operating procedures.
● Ensured all temporaries, new associates, and current picker packers receive the training that is needed to perform their tasks.
● Trained on operating procedures.
● Monitored productivity and quality while working with all associates.
● Ensured all safety, security, and sanitation programs for the facility and the equipment are being followed.
● Performed audits to ensure the quality procedures and systems are working correctly.
● Record product, packaging, and order information on specified forms and records.
● Measure, weigh, and count products and materials.