Pamela O’Dowd
Northfield,USA
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
14
14
years of professional experience
Work History
Cosmetology/Esthetics Educator
Shore Beauty School
Egg Harbor Township, NJ
12.2023 - Current
- Educate students both practical and theoretical skills utilizing curriculum
- Prepared students for licensing exams through targeted instruction and practice
- Evaluated student performance to ensure comprehension and readiness
- Entered grades into student records accurately
Seasonal Zombie Tech Squad
Spirit Halloween
Egg Harbour Township
10.2023 - Current
- Provided customer service by addressing inquiries and resolving issues.
- Answered multi-line phone to ensure timely communication
- Troubleshot animatronics to maintain operational functionality
Cosmetology Educator
Bellus Academy
Chula Vista, CA
05.2021 - 03.2023
- Conduct theory classes aligned with curriculum using Power Point presentations to enhance student understanding.
- Organized and updated student records systematically.
- Aid and provide a professional atmosphere in the classroom and clinic floor.
- Monitored inventory and issued supplies to ensure availability.
- Manage supply issuance and inventory to ensure classroom and clinic floor readiness.
Seasonal Online Colorist
eSalon
Remote
01.2021 - 04.2021
- Evaluated client profiles to develop personalized color formulations
- Recommend hair care products and educate clients in hair care
- Adjusted existing color formulas based on client specifications
- Responded to client emails regarding formulation adjustments
- Handled incoming client phone calls to provide assistance
Lead Retail Supervisor
Hard Rock Cafe Int.
San Diego, CA
06.2014 - 08.2017
- Scheduled staff shifts to ensure adequate coverage during peak hours.
- Scheduling staff
- Maintained visual merchandising in store
- Coordinated restocks to maintain organized and well-stocked retail displays for customers.
- Conducted daily audits of merchandise displays, ensuring pricing accuracy and compliance with store security measures.
- Led training sessions for staff to improve skills and productivity.
- Receive merchandise in system/send out transfers
- Ordering supplies and merchandise from outside vendors
- Processed and documented damaged merchandise to maintain inventory accuracy.
- Compiled and analyzed weekly sales reports to monitor performance trends.
- Balanced cash drawers at the end of shifts to ensure accurate financial reporting..
Assistant Manager
Hot Topic
San Ysidro, CA
05.2012 - 06.2014
- Organized staff shifts to maximize operational efficiency.
- Executed visual merchandising strategies to enhance product presentation and customer engagement.
- Trained and supervised staff to ensure operational standards and improve team effectiveness.
- Complete weekly reports
- Implemented strategies to reduce theft and loss within the store.
- Collaborated with management to implement promotional campaigns and events.
- Maintained visual merchandising
- Monitored inventory levels and coordinated timely restocking to optimize product availability.
- Handling damaged merchandise
Education
Translation and Interpretation certificate -
UCSD
Cosmetology -
Bellus Academy
Skills
- MS PowerPoint
- MS Excel
- MS Word
- MS Outlook
- MS Teams
- Zoom
- Slack
- Fluent in Spanish
Timeline
Cosmetology/Esthetics Educator
Shore Beauty School
12.2023 - Current
Seasonal Zombie Tech Squad
Spirit Halloween
10.2023 - Current
Cosmetology Educator
Bellus Academy
05.2021 - 03.2023
Seasonal Online Colorist
eSalon
01.2021 - 04.2021
Lead Retail Supervisor
Hard Rock Cafe Int.
06.2014 - 08.2017
Assistant Manager
Hot Topic
05.2012 - 06.2014
Translation and Interpretation certificate -
UCSD
Cosmetology -
Bellus Academy