Summary
Overview
Work History
Education
Skills
Certification
Intern

Pamela Oehlert

Scrum Master
Sacramento,CA

Summary

  • Experienced Scrum Master with proven track record of successfully leading teams in developing high-quality software solutions on time and within budget. Skilled in multiple Agile methodologies, stakeholder management and sprint planning. Highly organized in managing complex projects with multiple deadlines.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Scrum Master

Workday
01.2022 - 06.2023
  • Led cross-functional team of 10 members through successful implementation of Scrum framework.
  • Coached team of 15 members in Agile principles and practices, resulting in 25% improvement in team collaboration and adaptability.
  • Conducted team-building activities and workshops, fostering sense of unity and increasing team cohesion by 15%.
  • Led regular meetings with stakeholders to provide progress updates and gather feedback, resulting in 20% increase in stakeholder satisfaction.
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives

Srum Master

Cypress HCM
09.2021 - 01.2022
  • Organized and facilitated backlog grooming sessions, resulting in 30% reduction in backlog items with clearer priorities.
  • Coached teams in Agile practices and provided necessary training to create positive mindset towards Agile methodologies.
  • Developed and implemented Agile playbook, providing guidelines for effective project management and fostering standardized approach.
  • Acted as liaison between development team and product owners, facilitating effective communication and alignment of goals.
  • Led sprint reviews and planning meetings to promote full team engagement

SAFe Scrum Master

Oracle
03.2019 - 10.2021
  • Lead team through five Program Increment Planning events, three in India
  • Mentored team members on Agile frameworks such as Scrum and Kanban, resulting in 20% reduction in project delivery time.
  • Implemented cross-functional collaboration platform, resulting in 20% increase in information sharing and knowledge transfer among team members.
  • Collaborated with technologists to define technical solutions and ensure delivery of high-quality products.
  • Conducted team-building activities and workshops, fostering sense of unity and increasing team cohesion by 15%.

Business Analyst / Project Manager

Zennify
02.2018 - 09.2018
  • Developed comprehensive understanding of customer needs, resulting in 25% improvement in customer satisfaction ratings.
  • Facilitated workshops with stakeholders to define project objectives, resulting in clearly defined project scope and alignment of expectations.
  • Conducted thorough gap analysis of existing processes, identifying inefficiencies and areas for improvement.
  • Utilized user-centered design techniques to elicit comprehensive user requirements, resulting in 20% improvement in user satisfaction.

Business Analyst

Visionary Integration Professionals, VIP
09.2017 - 02.2018
  • Incorporated user feedback gathered from interviews into iterative design and development cycles, resulting in 10% increase in user adoption rates.
  • Developed gap analysis report, outlining key findings and recommending actionable solutions, resulting in 30% increase in process efficiency.
  • Aligned project objectives with organizational goals, contributing to 10% improvement in overall business performance.
  • Translated business needs into detailed requirements documentation, leading to 15% reduction in project rework and improved project efficiency.

Senior Business Analyst

Launch Consulting Group
02.2017 - 09.2017
  • Collaborated with cross-functional teams to gather and analyze data, providing actionable recommendations that contributed to 10% increase in revenue.
  • Conducted meetings and interviews with internal stakeholders to gather business requirements, resulting in 20% increase in customer satisfaction.
  • Led cross-functional teams in root cause analysis to identify the underlying issues impacting business operations, resulting in 20% improvement in process efficiency.

Project Manager

California Department of General Services
12.2007 - 03.2015
  • Developed training curriculum and materials, receiving positive feedback with average rating of 4.7/5 from trainees.
  • Implemented process improvements based on program monitoring, resulting in 10% reduction in service delivery errors and increased client satisfaction.
  • Collaborated with community agencies and organizations to establish referral networks, ensuring clients received specialized services, resulting in 15% increase in client outcomes.
  • Implemented mentorship program to foster skill development and career advancement, resulting in 20% increase in employee retention.

Education

Bachelor of Science - Business Administration and Management

University of Phoenix
Rancho Cordova, CA
01.2013

Skills

  • Salesforce
  • Issue Resolution
  • Public Speaking
  • Higher Education
  • Facilitation and leadership
  • Coaching and Mentoring
  • Stakeholder Management
  • Continuous Improvement Mindset
  • Communication and interpersonal skills

Certification

  • SAFe Advanced Scrum Master, SAFe Inc - expires 2- 2024
  • Salesforce Admin Certification - Expired need to renew

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Pamela OehlertScrum Master