Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Government Contract Experience
Timeline

Pamela Oliver

Hitouch Business Services LLC
CONROE,TX
27
years of professional experience

Experienced professional with a background in operations management, partnership development, and cross-functional team leadership. Brings strong decision-making, troubleshooting, and prioritization skills to complex work environments. Focused on improving planning, communication, and business results.

Work History

Sr Manager Furn Bus Ops

1 Year 4 Months
Hitouch Business Services LLC | 11.2024 - 03.2026
  • Reviewed process gaps and implemented improvements that increased accuracy and consistency.
  • Coordinated cross-functional communication to resolve issues and maintain service continuity.
  • Prepared status updates and operational reports for leadership decision-making.
  • Led cross-functional teams to achieve project milestones and deliver high-quality results.
  • Improved team performance by providing comprehensive training and fostering a collaborative work environment.

Purchasing Manager

1 Year 7 Months
Hitouch Business Services LLC | 04.2023 - 11.2024
  • Managed purchase orders, requisitions, and supplier follow-up to maintain accurate procurement flow.
  • Negotiated vendor terms and pricing to support cost-effective purchasing decisions.
  • Monitored inventory levels and coordinated replenishment to prevent supply shortages.
  • Reviewed purchase requests for specification compliance and budget alignment.
  • Purchased new products and oversaw inventory stocking and availability.

Regional Purchasing Manager

24 Years 5 Months
Staples Advantage | 11.1998 - 04.2023
  • Reviewed purchase orders for accuracy, compliance, and alignment with procurement policies.
  • Collaborated with operations teams to forecast demand and prevent stock shortages.
  • Standardized purchasing processes to improve efficiency across regional accounts.
  • Guided purchasing staff on procurement systems, contract requirements, and supplier communication.

Education

Bachelor Of Science - Business Administration And Management

University of Phoenix | Tempe, AZ | 10.2010

Skills

Cross-functional team coordination
Operations management
Strategic planning
Partnership development
Logistics operations management
Cross-functional team leadership
Troubleshooting and problem resolution
Project planning
Decision-making
Work Planning and Prioritization
Negotiation and conflict resolution
Multitasking

Accomplishments

  • Achieved profitability improvement of 2% through effectively identifying gaps in vendor errors and developed method for tracking reimbursement.

Government Contract Experience

As many contracts for government purchasing are used to source from vendors, I am familiar with the process. I have experience on the vendor side and working with manufacturers/suppliers.  I am confident that I can complete certification in NIGP or NPI.

Timeline

Sr Manager Furn Bus Ops

Hitouch Business Services LLC
11.2024 - 03.2026Read More

Purchasing Manager

Hitouch Business Services LLC
04.2023 - 11.2024Read More

Regional Purchasing Manager

Staples Advantage
11.1998 - 04.2023Read More

University of Phoenix

Bachelor Of Science from Business Administration And Management
Read More
Pamela Oliver