Pamela Onwe
Elkridge,MD
Summary
Compassionate and dedicated Direct Support Professional with hands-on experience supporting individuals with developmental and intellectual disabilities. Skilled in providing daily care, promoting independence, and creating a safe, respectful environment. Seeking to contribute my experience and care-oriented mindset to a team focused on quality service and client well-being.
Developed strong communication and organizational skills in fast-paced hospitality environment. Skilled in anticipating and responding to guest needs while managing multiple tasks efficiently. Seeking to transition into new field, leveraging ability to deliver exceptional service and create positive experiences.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Concierge
NVT Property Services
11.2024 - Current
- Greet residents and guests professionally and warmly.
- Manage package handling, visitor check-ins, and maintenance requests.
- Support leasing office operations by assisting with resident inquiries.
- Maintain accurate records using property management software.
Direct Support Professional
Spring of Life LLC
03.2023 - 07.2025
- Assisted clients with daily living tasks including grooming, hygiene, feeding, and medication reminders.
- Supported clients in participating in community activities, social outings, and recreational programs.
- Maintained documentation and progress notes in accordance with care plans and agency guidelines.
- Collaborated with care teams and families to ensure personalized, compassionate support.
- Full time
- No longer employed
Direct Support Professional
Cedar Care
09.2024 - 05.2025
- Provided care and support for individuals with autism and other developmental disabilities.
- Encouraged skill development in areas such as communication, self-care, and mobility.
- Handled behavior intervention strategies under supervision of care specialists.
- Ensured a clean, safe, and emotionally supportive environment for residents.
- Part time
- No longer employed
Education
Bachelor of Science - Nursing
Morgan State University
05.2027
Skills
- Patient and empathetic communication
- Daily living and hygiene assistance
- Behavior management and intervention
- Documentation and record-keeping
- Team collaboration
- Adaptability and crisis response
- Customer service
- Highly adaptable
- Strong work ethic
- Effective problem solving
- Excellent multitasking
- Proactive attitude
- Telephone etiquette
- Detail-oriented approach
- Polite telephone etiquette
- Reliable punctuality
- Problem-solving
Accomplishments
- Resolved product issue through consumer testing.
- Created continuous revenue streams for the hotel by promoting an array of services to guests and clients including spa, salon, upscale restaurants and the casino.
- Worked closely with management and carpenters to create an office space that was brighter and helped to improve overall productivity for front desk personnel.
- Assisted with creating innovative engagement proposals that were memorable to couples and loved ones.
Certification
CPR & First Aid Certified
Languages
English
Full Professional
Timeline
Concierge
NVT Property Services
11.2024 - Current
Direct Support Professional
Cedar Care
09.2024 - 05.2025
Direct Support Professional
Spring of Life LLC
03.2023 - 07.2025
Bachelor of Science - Nursing
Morgan State University
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