Summary
Overview
Work History
Education
Skills
References
Timeline
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Pamela Ortiz

Hazleton,PA

Summary

A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working unsupervised and quickly mastering new skills.

Overview

2
2
years of professional experience

Work History

Cashier

Giant Food Stores
Hazleton, PA
06.2022 - 07.2023
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Adhered to company initiatives and achieved established goals.
  • Recognized by management for providing exceptional customer service.
  • Performed other duties as assigned by management.

Secretary Intern

Milenium Services LLC
Hazleton, PA
06.2021 - 09.2021
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Scanned documents into digital format for storage on internal server.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.

Education

High School Diploma -

Hazleton Area High School
Hazle Township, PA
06-2022

Skills

  • Customer Service
  • Daily Reporting
  • Organization
  • Fluent in Spanish
  • Continuous Development
  • Teamwork and Collaboration
  • Following Instructions
  • Flexible Schedule
  • Positive Attitude

References

References available upon request.

Timeline

Cashier

Giant Food Stores
06.2022 - 07.2023

Secretary Intern

Milenium Services LLC
06.2021 - 09.2021

High School Diploma -

Hazleton Area High School
Pamela Ortiz