Pamela Pena
Los Lunas
Summary
I am a highly motivated and responsible professional with over 10+ years of successful administration and operations. I have been an effective manager, proven motivator, and trainer with successful career history. Strong planning abilities leading to marked improvements in communication.
Overview
35
35
years of professional experience
Work History
Seasonal Fulfillment Associate
Amazon
09.2024 - 01.2025
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
- Contributed to a safe work environment by adhering to safety protocols and promptly addressing potential hazards.
- Maintained inventory accuracy with meticulous attention to detail in receiving, storage, and shipment preparation.
- Consistently met high standards for cleanliness and organization within the fulfillment center, ensuring an orderly working environment for all team members.
Care Giver
Adaptive Care Services Inc.
06.2021 - 09.2024
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Provided safe mobility support to help patients move around personal and public spaces.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
Sales Associate
Bath & Body Works
09.2020 - Current
- Welcoming customers into the store
- Meet sales goals/expectations during scheduled shifts
- Explaining to customers the best products of their needs
- Promoting specials sales, offers and awareness
Program Manager
Adelante
12.1998 - 11.2019
- Plan organize schedules for all employees
- Monitor the performance of individuals with behavioral problems and submitting documentation with recommendations
- Complete reports and documentation required to support policies and procedures
- Ensures timely submission of required reports to the customers and corporate office
- Monitoring the employees training record and maintain it up to date
- Assist in the preparation of employees' evaluations
- Ensure all sensitive/confidential documentation is filed properly
- Conduct staff meetings/trainings and develop reference materials
DDT I
Los Lunas Hospital Training School
06.1990 - 10.1997
- Worked at a hospital with people with developmental disabilities
- My job duties were to be a direct staff, I did personal hygiene and followed mealtime plans
- I assisted with daily living skills along with providing active treatment daily
- Promote health and safety for all individuals cared for
- Attended trainings
Education
High School Diploma -
Stone Coast Academy
Florida01.1982
Skills
- AWM
- Proficient in MARS Program
- CPR
- Detail Oriented
- Teamwork and collaboration
- Time management
- Multi-tasking
- Organizational Leader
- Problem-solving skills
- Listening skills
- Customer service
Additionalinformation
Work well in a high stress atmosphere., Excellent References Available Upon Request
Timeline
Seasonal Fulfillment Associate
Amazon
09.2024 - 01.2025
Care Giver
Adaptive Care Services Inc.
06.2021 - 09.2024
Sales Associate
Bath & Body Works
09.2020 - Current
Program Manager
Adelante
12.1998 - 11.2019
DDT I
Los Lunas Hospital Training School
06.1990 - 10.1997
High School Diploma -
Stone Coast Academy