Pamela Perry
Centerville,Ohio
Summary
Motivated professional offering Master's in Psychology. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Proven skills in using principles and practices of organizational psychology to support improvements to human resources, administrative and management strategies. Well-versed in policy planning, organizational development and data collection and analysis. Good people, problem-solving and relationship-building abilities.
Overview
34
34
years of professional experience
Work History
Consultant Manager
BigBeliever Consultanting
Centerville, OH
04.2022 - Current
- Maintained accurate records of all client interactions, correspondence, and agreements.
- Analyzed financial statements and credit reports for prospective purchasers.
- Scheduled appointments with clients to discuss their specific needs in a property purchase or lease agreement.
- Communicated with clients to determine property needs and budget constraints.
- Coordinated property tours and communicated with buyers to assist with inspections and appraisals.
- Developed and implemented customized strategies to meet client needs.
- Provided advice on operational processes, business development initiatives, organizational changes and other areas of improvement.
- Worked closely with human resources to support employee management and organizational planning.
- Monitored operations and reviewed records and metrics to understand company performance.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Maintained positive working relationship with fellow staff and management.
- Identified needs of customers promptly and efficiently.
- Participated in training and managing new hires to bring new team members up to speed.
Lease Administrator
Green National Management
Dayton, OH
11.2020 - 03.2022
- Reviewed tenant applications and credit reports to determine eligibility for leases.
- Prepared lease documents, including rental agreements and addendums.
- Coordinated maintenance and repair requests and contacted contractors for bid proposals.
- Marketed property to prospective tenants by giving tours and pointing out key features.
- Contacted and followed up with tenants on renewal notices.
- Prepared lease paperwork and obtained signatures and first payments from new residents.
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
- Performed administrative tasks related to lease administration such as filing paperwork or scheduling appointments.
- Analyzed financial data associated with leases such as rent rolls or occupancy rates.
- Managed daily office operations related to leasing activities.
- Resolved disputes between landlords and tenants in an efficient manner.
- Handled tenant inquiries regarding lease terms, rent payments, maintenance requests.
- Negotiated renewal terms with existing tenants.
- Collected security deposits from tenants at time of move-in.
Property Manager
Bridge Property Management
Creedmoor, NC
03.2019 - 09.2020
- Conduct all business in accordance with company policies and procedures, Fair Housing, ADA, Fair Credit Reporting Act, OSHA, EPA, and all other Federal, State and Local laws pertaining to Multi-Family Housing
- Maintains accurate records of all community transactions and submit on timely basis which include, annual budgets and income projections, rent rolls, delinquency reports, move-in/move-outs
- Collected monthly assessments, rental fees, deposits and payments.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
- Investigated and resolved property complaints and violations to foster pleasant living environment for residents.
- Exercised direct supervision over property staff.
- Built relationships with service vendors and submitted associated billing statements.
- Updated tenant and unit information to keep current in housing database.
- Collected rent from tenants to pay maintenance and repair costs and other expenses.
- Drafted and monitored budgets for overall maintenance and operations.
- Handled resident complaints and expedited maintenance requests.
- Met with prospective tenants to show property and assess applications or sign leases.
- Completed lease applications and verifications, notifying prospects of results.
Property Manager
Levin Group
Dayton, Ohio
03.2016 - 02.2019
- Exercised direct supervision over property staff.
- Responded to tenant maintenance requests according to agreed conditions for building functionality.
- Investigated and resolved property complaints and violations to foster pleasant living environment for residents.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
- Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
- Managed a Projected Based Housing Community of 252 Units maintaining an Occupancy Rate of 98%, higher than the company standard of 95%, which was Section 8/LIHTC multifamily housing property
- Controlled the waiting list, which included interviewing, verifying, and processing annual/interim re-certifications in accordance to HUD, LIHTC, EIV and Fair Housing regulations
- Developed and implemented effective leasing strategies to maximize occupancy rates.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Managed all maintenance requests from tenants in a timely manner.
- Drafted and monitored budgets for overall maintenance and operations.
- Worked with on-site and remote service providers to support tenants requesting accommodations.
- Oversaw and monitored preventative maintenance and energy management inspections and programs.
- Updated tenant and unit information to keep current in housing database.
- Solicited and analyzed bids for repairs, renovation and general maintenance.
- Built relationships with service vendors and submitted associated billing statements.
Operational Executive
Greater Love Christian Church
Dayton, Ohio
02.2003 - 02.2016
- Conducted special services like baptisms, weddings and funerals.
- Worked with church leaders, staff and ministry teams to achieve growth of church and to foster positive community impact.
- Visited, counseled and prayed with church members to provide pastoral care.
- Collaborated with staff and volunteers to administer pastoral care in times of celebration and grief.
- Demonstrated effective leadership to church, including managing daily operations, developing and administering annual budget and promoting compassionate pastoral care to members and public.
- Reached out to unchurched, new residents or inactive church members.
- Referred families and individuals to community support services, psychologists or doctors for necessary care.
- Created and maintained detailed records of daily operations, including financial data, customer service reports, and employee information.
- Conducted periodic reviews of existing policies and procedures to ensure maximum efficiency.
- Spearheaded strategic planning operations to coordinator proper allocation of resources in alignment with mission and capabilities.
- Studied and interpreted religious laws, doctrines and traditions.
- Administered communion, baptisms and other religious rites.
- Officiated weddings and led funeral services for church members.
- Engaged in interfaith, community and recreational activities for religious programs.
- Liaised with church staff and ministry discuss church growth objectives.
Procurement Officer
United States Navy
Honolulu, HI
12.1989 - 12.1996
- Developed and implemented procurement policies, procedures, and systems to ensure compliance with applicable laws and regulations.
- Reviewed invoices and purchase orders for accuracy and completeness prior to payment processing.
- Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
- Reviewed and approved vendor invoices.
- Added new vendors and products into system and keyed in special shipping codes when needed.
- Applied well-developed communication, interpersonal and collaboration skills to build effective working relationships with vendors and partners.
- Assessed department needs and implemented plans for sourcing supplies.
- Performed regular audits of existing contracts and purchase orders against actual usage data collected from various departments within the organization.
Education
MS - Psychology- Specialization Industrial Organizational Psychology
Grand Canyon University
Graduate Certificate - Contemporary Theories, Counseling
Capella University
Graduate Certificate - Theological Studies
Liberty University
BA - Psychology, Tax
Wright State University
Skills
- Psychological Assessment
- Hiring and Recruitment Support
- Reliable & Trustworthy
- Organizational Skills
- Training & Development
- Computer Skills
- Team Management
- Conflict Resolution
- Microsoft Office
- Problem Resolution
- People Skills
- Active Listening
- Relationship Building
- Critical Thinking
- Good Work Ethic
- Planning & Organizing
- Customer Service
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Consultant Manager
BigBeliever Consultanting
04.2022 - Current
Lease Administrator
Green National Management
11.2020 - 03.2022
Property Manager
Bridge Property Management
03.2019 - 09.2020
Property Manager
Levin Group
03.2016 - 02.2019
Operational Executive
Greater Love Christian Church
02.2003 - 02.2016
Procurement Officer
United States Navy
12.1989 - 12.1996
MS - Psychology- Specialization Industrial Organizational Psychology
Grand Canyon University
Graduate Certificate - Contemporary Theories, Counseling
Capella University
Graduate Certificate - Theological Studies
Liberty University
BA - Psychology, Tax
Wright State University
Similar Profiles
Vishal RohraVishal Rohra
Recruiting Assistant at Jarvis Consultanting GroupRecruiting Assistant at Jarvis Consultanting Group
Jace KnightJace Knight
Irrigation Designer at Jk ConsultantingIrrigation Designer at Jk Consultanting
Michael GlennMichael Glenn
Journeyman Project Analyst (SRM) at George ConsultantingJourneyman Project Analyst (SRM) at George Consultanting