Pamela Perry
Butner,NC
Summary
Dynamic professional with a proven track record at Food Lion Distribution Center DC 9, excelling in office management and customer service. Expert in schedule coordination and administrative support, I significantly increased productivity by implementing effective time management strategies. Skilled in fostering professional relationships and maintaining confidentiality, I adeptly manage office activities and client interactions, ensuring operational excellence.
Overview
2025
2025
years of professional experience
Work History
Office Coordinator
Food Lion Distribution Center DC 9
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Tracked records, filed documents, and maintained communication between clients to manage office activities.
- Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.
- Efficiently supervised filing, sorting and handling incoming and outgoing mail.
Customer Service
Food Lion Distribution Center DC 9
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Maintained detailed records of client interactions, ensuring accurate documentation for future reference.
- Described product and service details to customers to provide information on benefits and advantages.
- Explained online self-help options to customers to promote additional and after-hours support choices.
Human Resources-Payroll
ADUSA
01.2014 - Current
- Developed detailed training materials for staff members responsible for executing various aspects of the payroll process.
- Assisted employees with resolving payroll-related inquiries or concerns in a professional manner while maintaining high levels of customer service excellence.
- Reduced potential legal issues by staying current on labor laws and tax regulations related to payroll management.
- Conducted regular audits of payroll data to identify discrepancies, promptly addressing and rectifying any errors found.
Bombing
Food Lion Distribution Center DC 9
02.2001 - 01.2011
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Order Filler
Hannaford Distribution Center
02.1997 - 06.1999
- Facilitated smooth operations during peak periods, effectively handling increased workload without compromising quality or timeliness of deliveries.
- Implemented effective time management strategies, significantly increasing productivity within tight deadlines.
- Contributed to a safe working environment by adhering to strict safety protocols during all tasks.
- Demonstrated adaptability and flexibility in response to changing demands or priorities, effectively navigating challenges while maintaining a high level of productivity.
- Improved order accuracy by meticulously reviewing and verifying customer information before processing.
Education
Strayer
Human Resources
AIHR
High School Diploma -
Vane Senior High School
Henderson NC06.1986
Skills
- Schedule Coordination
- Office Administration
- Office Management
- Customer Service
- Administrative Support
- Scheduling
- File Organization
- Records Management
Timeline
Human Resources-Payroll
ADUSA
01.2014 - Current
Bombing
Food Lion Distribution Center DC 9
02.2001 - 01.2011
Order Filler
Hannaford Distribution Center
02.1997 - 06.1999
Office Coordinator
Food Lion Distribution Center DC 9
Customer Service
Food Lion Distribution Center DC 9
Strayer
Human Resources
AIHR
High School Diploma -
Vane Senior High School
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