Pamela Phipps
Federal Heights,CO
Summary
Detail-oriented Program Coordinator with a strong history at Imagine, recognized for enhancing program efficiency and patient satisfaction through effective organizational and leadership skills. Expertise in program management and patient coordination, combined with a robust understanding of Medicaid and Medicare coverage verification. Known for building solid relationships with patients and insurance providers to facilitate seamless communication. Career objectives include further optimizing healthcare delivery processes to improve patient outcomes.
Overview
16
16
years of professional experience
Work History
Program Coordinator
Imagine
02.2008 - 06.2024
- Equipped with skills for team leadership, resource management and record keeping abilities necessary to create successful programs within company
- Improve program results with strong outreach and internal controls
- Kept programs running efficiently with continuous oversight on day-to-day requirements
- Reliable and hardworking, skillful at organizing paper work and coordinating connections to obtain resources for individuals
- Excellent documents and problem solving
- Proficient in Scheduling patients
- Proficient with calling insurance companies for prior authorization for benefits and medication
- Speaking to patients regarding issues with routine visits, insurance coverage
- Entering psychiatric office visit into data base
- Filing, keep patients’ files up to date
- Notary
- Scanning medical records
- Proficient in verify coverage through Medicaid provider portal, Novitas Medicare web
- Proficient with getting authorization for medication through Cover My Med
- Entered prescription new and refills to Pharmacies through Order Connect
Education
National Healthcare Association Billing and Coding and Medical administrative Assistant -
Skills
- Scheduling patients
- Calling insurance companies for prior authorization
- Speaking to patients regarding routine visits and insurance coverage
- Entering the psychiatric office visit into the database
- Filing and keeping patients' files up to date
- Notary
- Scanning medical records
- Verifying coverage through the Medicaid provider portal
- Getting authorization for medication through CoverMyMed
- Entering new prescriptions and refills to pharmacies through Order Connect
- Program management
- Eligibility determination
- Office administration
Cover Letter
Thank you for considering my application for the role Patient Care Coordinator. I am confident my skills and experience make me a strong candidate for this position, and I am eager to contribute to the mission of providing exceptional care to all. I look forward to the opportunity to discuss my qualifications further.
References
References available upon request.
Timeline
Program Coordinator
Imagine
02.2008 - 06.2024
National Healthcare Association Billing and Coding and Medical administrative Assistant -
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