Pamela Pike
Cibecue,Arizona
Summary
Proactive and detail-oriented professional with a proven track record at Rainbow Treatment Center, excelling in office administration and customer service. Mastered file organization and enhanced operational efficiency by implementing digital record-keeping, resulting in a significant reduction in operational costs. Demonstrates exceptional time management and a positive attitude, contributing to a supportive and efficient work environment.
Diligent Office Assistant with solid background in administrative support and office management. Successfully managed schedules, coordinated meetings, and streamlined office operations. Demonstrated proficiency in Microsoft Office Suite and excellent communication skills.
Experienced with administrative support and office coordination. Utilizes organizational skills to manage schedules and maintain records efficiently. Track record of effective communication and problem-solving in dynamic office environments.
Dedicated Office Assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Office Assistant
Rainbow Treatment Center
04.2020 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Strengthened office organization by implementing new filing systems and digital record-keeping practices.
- Supported executive staff with well-prepared reports, presentations, and meeting materials.
- Supported financial operations, processing invoices and payments, contributing to timely and accurate financial reporting.
- Contributed to significant reduction in operational costs by negotiating better rates with office supply vendors.
- Streamlined communication within office, ensuring timely dissemination of important information to all staff members.
- Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
- Assisted in preparation of reports and presentations, which contributed to informed decision-making processes.
- Improved office supply inventory management, reducing unnecessary expenditures by regularly auditing and ordering supplies.
- Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.
- Improved data accuracy, entering and updating records in database with keen eye for detail.
- Input data into spreadsheets and databases.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Improved accuracy of meeting minutes, capturing detailed notes and distributing them promptly to relevant stakeholders.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Utilized office management software to record and track customer information.
- Purchased and maintained office supplies.
- Created and maintained detailed records of all office activities.
- Coordinated and scheduled meetings and appointments.
- Compiled and analyzed data to produce reports.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Assisted with onboarding of new employees.
- Monitored and tracked budgets and expenses.
Receptionist
WIOA Program
08.2017 - 11.2017
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Maintained confidentiality of information regarding clients and company.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Assisted with onboarding new clients and securing paperwork completion.
- Maintained visitor log for entering and leaving facility for security purposes.
- Improved office organization with meticulous management of appointment scheduling and client databases.
- Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
Education
AA - General Studies/Computer Technician
Eastern Arizona College
Thatcher, AZ05-2007
High School Diploma -
Cibecue Community School
Cibecued05-2003
Skills
- Customer service
- Positive attitude
- Time management
- Data entry
- File organization
- Organizing and categorizing
- Verbal communication
- Resourceful
- Office administration
- Mail handling
- Office management
- Excel spreadsheets
- File maintenance
- Appointment scheduling
- Professional and mature
- Front office management
- Scheduling appointments
- Clerical support
- Filing and data archiving
- Documentation and reporting
- Valid Driver's license
- Team bonding
- Invoice processing
- Supply restocking
- Spreadsheet creation
- Event planning
- Apache speaking fluency
- Report analysis
Certification
- CPR/AED Certification
- First Aid Certification
- ServSafe Food Handler's Certification
Languages
English
Native or Bilingual
Timeline
Office Assistant
Rainbow Treatment Center
04.2020 - Current
Receptionist
WIOA Program
08.2017 - 11.2017
- CPR/AED Certification
- First Aid Certification
- ServSafe Food Handler's Certification
AA - General Studies/Computer Technician
Eastern Arizona College
High School Diploma -
Cibecue Community School
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