Pamela Pitcher

• Conferred with customers about concerns with products or services to resolve problems and drive sales.
• Maintained customer happiness with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Managed customer relations and customer service through daily communication and interaction.

• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
• Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
• Trained and developed new sales team associates in products, selling techniques and company procedures.
• Prepared cash deposits up to $[Amount] with zero discrepancies.
• Educated customers on promotions to enhance sales.

I did ordering, stocking, changing gas prices, daily paperwork, invoices, training new employees, teaching alcohol and tobacco training, scheduling of employees, hiring and firing of employees, handling sales people, distributers, and the corporate office. I was also in charge of security, looking over security cameras and videos, and contacting the police department when needed.

• Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
• Used downtimes to prepare ingredients and restock supplies for expected busy periods.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
• Replenished condiments, coffee, other beverages and general supplies while maintaining cleanliness of service areas.
• Cleaned surfaces and equipment, removed trash and verified kitchen tools were in working order.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
• Cleaned and sanitized work areas throughout hours of operation and at close of business.

• Supported performance targets by maintaining clean and neat work areas.
• Calibrated, tested, and adjusted machine settings or controls in preparation for [Type] operations.
• Used sewing machines to join, reinforce or decorate products and provided hand stitching for smaller projects.
• Completed quick and safe threading and needling changing operations to keep production on schedule.
• Finalized products by attaching hardware, labels and tags and preparing shipments.
• Provided high quality results in timely manner.