Work History

Skills

Work Availability

Job Overview

Roles And Responsibilities

Required Skills And Abilities

Job Overview

Roles And Responsibilities

Pamela Pollock

Los Angeles,CA

Work History

Proactively communicate with customers via phone and in person to address order inquiries, process orders (both inbound and outbound), resolve complaints, and provide information on products and services
This includes managing order cancellations and addressing billing discrepancies
Prepare and process all necessary documentation for order fulfillment, including pick lists, pack lists, labels, bills of lading, and other relevant reports
Maintain accurate records of all customer interactions, transactions, and resolutions
Coordinate with carriers to schedule timely pickups and deliveries of shipments
Ensure accurate and timely transmission of documentation such as bills of lading to customers
Maintain accurate and up-to-date information in company systems
This includes recording details of inquiries, complaints, and comments, as well as actions taken
Resolve customer service and billing issues effectively and efficiently
Escalate unresolved complaints to supervision for further investigation
Perform general administrative duties such as maintaining information files and processing paperwork
This position requires a high level of proficiency in communication (written and verbal), computer skills, organizational skills, problem-solving skills, interpersonal skills, data entry and record keeping, and logistics and shipping knowledge

Skills

Communication (written and verbal)
Computer Skills
Organizational Skills
Problem-Solving Skills

Interpersonal Skills
Data Entry and Record Keeping
Logistics and Shipping Knowledge

Work Availability

monday

tuesday

wednesday

thursday

friday

saturday

sunday

morning

afternoon

evening

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Job Overview

Order Processing Specialist, This role is critical to ensuring the efficient and effective processing of inbound and outbound orders. The position involves extensive customer interaction, order management, documentation, and communication with various stakeholders. Success in this role requires a strong ability to multitask, prioritize tasks, and work collaboratively within a team environment.

Roles And Responsibilities

Customer Interaction, Proactively communicate with customers via phone and in person to address order inquiries, process orders (both inbound and outbound), resolve complaints, and provide information on products and services. This includes managing order cancellations and addressing billing discrepancies.
Order Management and Documentation, Prepare and process all necessary documentation for order fulfillment, including pick lists, pack lists, labels, bills of lading, and other relevant reports. Maintain accurate records of all customer interactions, transactions, and resolutions.
Logistics Coordination, Coordinate with carriers to schedule timely pickups and deliveries of shipments. Ensure accurate and timely transmission of documentation such as bills of lading to customers.
Data Management, Maintain accurate and up-to-date information in company systems. This includes recording details of inquiries, complaints, and comments, as well as actions taken.
Problem Resolution, Resolve customer service and billing issues effectively and efficiently. Escalate unresolved complaints to supervision for further investigation.
Administrative Tasks, Perform general administrative duties such as maintaining information files and processing paperwork.

Required Skills And Abilities

Communication (written and verbal)
Computer Skills
Organizational Skills
Problem-Solving Skills
Interpersonal Skills
Data Entry and Record Keeping
Logistics and Shipping Knowledge

Job Overview

Order Processing Specialist, This role is critical to ensuring the efficient and effective processing of inbound and outbound orders. The position involves extensive customer interaction, order management, documentation, and communication with various stakeholders. Success in this role requires a strong ability to multitask, prioritize tasks, and work collaboratively within a team environment.

Roles And Responsibilities

Customer Interaction, Proactively communicate with customers via phone and in person to address order inquiries, process orders (both inbound and outbound), resolve complaints, and provide information on products and services. This includes managing order cancellations and addressing billing discrepancies.
Order Management and Documentation, Prepare and process all necessary documentation for order fulfillment, including pick lists, pack lists, labels, bills of lading, and other relevant reports. Maintain accurate records of all customer interactions, transactions, and resolutions.
Logistics Coordination, Coordinate with carriers to schedule timely pickups and deliveries of shipments. Ensure accurate and timely transmission of documentation such as bills of lading to customers.
Data Management, Maintain accurate and up-to-date information in company systems. This includes recording details of inquiries, complaints, and comments, as well as actions taken.
Problem Resolution, Resolve customer service and billing issues effectively and efficiently. Escalate unresolved complaints to supervision for further investigation.
Administrative Tasks, Perform general administrative duties such as maintaining information files and processing paperwork.