Pamela Price

Assisted customer's checking into the hotel. Making reservations, check audit to make sure everything was correct. Check cash drawer money to make sure it was correct and deposited money in the bank.

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
• Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
• Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
• Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
• Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
• Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
• Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
• Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
• Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
• Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
• Solicited customer feedback to identify and improve on areas of weakness.
• Boosted team performance by developing customer service training materials and conducting service training.
• Developed and implemented customer service policies to enhance satisfaction.
• Managed budgets effectively, ensuring optimal allocation of resources and adherence to financial guidelines.
• Evaluated staff performance and provided coaching to address inefficiencies.
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
• Collected, arranged, and input information into database system.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.
• Educated staff on organizational mission and goals to help employees achieve success.
• Conducted regular reviews of operations and identified areas for improvement.
• Evaluated customer needs and feedback to drive product and service improvements.
• Frequently inspected production area to verify proper equipment operation.
• Maintained database systems to track and analyze operational data.
• Helped meet changing demands by recommending improvements to business systems or procedures.
• Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.