Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Pamela Pruitt

Auburndale,FL

Summary

  • Dedicated professional with extensive experience in customer service, safety protocols, and teamwork.
  • Proven record in high-pressure environments with expertise in maintaining safety and security standards.
  • Strong interpersonal and communication skills, adept at managing diverse passenger needs and inquiries.
  • Experienced in handling emergency protocols, customer service, and administrative tasks with precision and care.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant (CNA)/telesitter

Garnet Health
11.2022 - 11.2023
  • Delivered essential patient care and support, focusing on patient safety, monitoring vital signs, and assisting in medical procedures
  • Provided compassionate support to individuals in high-stress situations, enhancing patient satisfaction and overall care

COVID-19 Contact Tracer/Case Investigator

Health Department of Labor
11.2020 - 03.2022
  • Utilized web-based platforms to contact and assess COVID-19 cases, manage follow-ups, and provide isolation guidance per health protocols
  • Demonstrated meticulous documentation and communication skills to ensure timely responses and maintain accurate records

Front Desk Agent

Crunch Fitness
01.2019 - 03.2020
  • Greeted and assisted members, enhancing customer experience by addressing inquiries, resolving issues, and promoting facility services
  • Maintained a high level of professionalism and hospitality in a dynamic environment

Correctional Officer

New York City Department of Corrections (NYCDOC)
07.1996 - 07.2018
  • Delivered essential patient care and support, focusing on patient safety, monitoring vital signs, and assisting in medical procedures
  • Provided compassionate support to individuals in high-stress situations, enhancing patient satisfaction and overall care

Education

Certificate - Covid Contract Tracer

Johns Hopkins University
Baltimore, MD

Skills

  • Conflict resolution
  • Guest support
  • Inquiry management
  • Adherence to safety protocols
  • Emergency procedures
  • Monitoring
  • Clear communication
  • Respectful communication
  • Documentation
  • Team collaboration
  • Cash handling
  • Processing payments
  • Database management

Certification

Certified Nursing Assistant (CNA)

Covid Contact Tracer/Investigation

Timeline

Certified Nursing Assistant (CNA)/telesitter

Garnet Health
11.2022 - 11.2023

COVID-19 Contact Tracer/Case Investigator

Health Department of Labor
11.2020 - 03.2022

Front Desk Agent

Crunch Fitness
01.2019 - 03.2020

Correctional Officer

New York City Department of Corrections (NYCDOC)
07.1996 - 07.2018

Certificate - Covid Contract Tracer

Johns Hopkins University

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Pamela Pruitt