Work Preference
Overview
Work History
Timeline
Summary
Education
Accomplishments
Skills
Work Availability
Quote
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Interests
Hi, I’m

Pamela Puente

Office Manager
Spring,TX
Pamela Puente

Work Preference

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid

Important To Me

Work-life balanceCompany CulturePaid time off

Overview

34
years of professional experience
10
years of post-secondary education

Work History

A Place At Home in The Woodlands
The Woodlands

Office Manager
02.2023 - Current

Job overview

  • Schedule caregivers according to their availability and to match our clients needs
  • Assist clients to make sure that their needs are being met and if they need to adjust hours or days
  • Answer phones and emails as they come into the office.
  • Ensure that shifts are covered even when caregivers call out.
  • Various other tasks that help keep the office flowing smoothly and maintains our clients feeling confident with our services.

Christian Youth Theater Houston
Houston

Class Coordinator
07.2021 - 10.2024

Job overview

  • Hire teachers for our theater classes at our Conroe location.
  • Assist parents with registration and selecting an appropriate class for their student's skill level.
  • Teach a bible study to the students once our class sessions start.
  • Ensure the safety of our students, teachers and parents.
  • Assist to make sure that all (students, parents, teachers) involved are having a pleasant experience.
  • Answer emails and send emails to parents and teachers as necessary to manage the flow of the class session.

Harris County Sheriff's Office
Houston

Deputy/Police Officer
06.1991 - 09.2020

Job overview

  • Enforced all state and local laws.
  • Worked in several departments including Detentions, Inmate Processing Center (Booking and Releasing) and Courts.
  • I have worked with all types of personalities and I always manage to get my work done.

Timeline

Office Manager
A Place At Home in The Woodlands
02.2023 - Current
Class Coordinator
Christian Youth Theater Houston
07.2021 - 10.2024
Deputy/Police Officer
Harris County Sheriff's Office
06.1991 - 09.2020
Houston Community College
Associate of Arts from Liberal Arts
05.1988 - 05.1998

Summary

Outgoing Office Manager with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance. I am highly dependable, ethical and a reliable support specialist.

Education

Houston Community College
Houston, TX

Associate of Arts from Liberal Arts
05.1988 - 05.1998

University Overview

I completed over 60 hours of transferable college credits; however, I never received my degree. I also worked 40 plus hours a week while I was attending college and was on the Dean's list as well.

Accomplishments

Accomplishments

I emplemented a new policy that required employees to respond via email to confirm that they were aware of new shifts with new clients. This process reduced the amount of no call/no shows for our clients.

Skills

Bookkeeping

Billing

Staff hiring

Team supervision

Office management

Office administration

Customer service

Documentation expertise

Office management software

Workforce management

Workflow planning

Scheduling

Conflict management

Organizational skills

Clerical support

Administrative support

Scheduling and calendar management

Staff management

Scheduling coordination

Clear oral/written communication

Document management

Data entry

Administrative oversight

Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Never let yesterday use up too much of today.
Will Rogers

Software

Microsoft

Google Docs

Quickbooks

WellSky

Languages

English
Native language
Spanish
Beginner
A1

Interests

RV camping

Hiking

Spending time outdoors

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