Pamela Purdy
Crete,Illinois
Summary
Dynamic Lead Registered Nurse at Advocate Healthcare with a proven track record in quality improvement and compassionate care. Enhanced patient outcomes through evidence-based practices and effective care coordination. Recognized for fostering teamwork and elevating staff morale while ensuring adherence to healthcare regulations and promoting patient safety.
Overview
33
33
years of professional experience
1
1
Certification
2
2
ACLS
3
3
Telemetry
Work History
Lead Registered Nurse
Advocate Healthcare
01.2010 - Current
- Improved patient outcomes by implementing evidence-based nursing practices and protocols.
- Coordinated discharge planning with case management teams to ensure timely transitions from hospital care.
- Reduced medication errors by developing a streamlined medication administration system.
- Educated patients on disease management strategies, empowering them to take an active role in their own healthcare journey.
- Raised morale among nursing staff through effective communication, teamwork, and recognition of individual achievements.
- Served as a liaison between physicians and patients, ensuring clear communication and understanding of treatment plans.
- Promoted a culture of safety within the unit by consistently adhering to infection control protocols and advocating for safe patient handling practices.
- Conducted quality improvement initiatives to identify areas for process improvement and implement best practices.
- Evaluated clinical performance of nursing staff, providing constructive feedback aimed at improving overall skill level and competence.
Assistant Manager
Fransiscan Alliance
06.1992 - 11.2009
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Education
Associate of Applied Science - Nursing
Prairie State College
Chicago Heights, IL05-1992
Skills
- Quality improvement
- Compassionate care
- Clinical leadership
- Clinical judgment
- Care coordination
- Healthcare regulations
- Discharge planning
- Nursing assessment
- Patient safety
- Disease prevention
Accomplishments
- Documented and resolved use of patient specific blood pressure cuffs from patient to patient which led to restrictions on the single use blood pressure cuffs..
- Achieved creating staff assignments based on acuity, staff experience, skill set through effectively helping with observing shift to shift report, making adjustments as needed.. Assisting staff with unfamiliar skills and procedures.
- Supervised team of [Number]15 or more staff members.
Affiliations
- American Association of Critical Care Nurses
Certification
- Licensed Registered Nurse - 33 years
Languages
English
Native or Bilingual
Interests
- Regularly practice mindfulness and meditation for overall wellne
- I enjoy cooking for friends and family gatherings
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Fashion and Style
- Personal Development and Self-Improvement
- Passionate about balancing physical health with mental and emotional wellness
- I participate in low-impact exercises to strengthen core muscles
- DIY and Home Improvement
- Music
- Gardening
- Baking
- Cooking
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Career advancementCompany CultureTimeline
Lead Registered Nurse
Advocate Healthcare
01.2010 - Current
Assistant Manager
Fransiscan Alliance
06.1992 - 11.2009
Associate of Applied Science - Nursing
Prairie State College
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