Pamela Purta
Roseville
Summary
Highly skilled Residential House Cleaner with background in providing top-notch cleaning services to clients. Known for consistently maintaining cleanliness and orderliness of residential spaces while adhering to safety protocols. Possess strong organizational skills, ability to work independently, and knack for customer service. In previous roles, contribution led to improved client satisfaction scores and repeat business.
Overview
3
3
years of professional experience
Work History
Residential House Cleaner
The Cleaning Authority
Keego Harbor
07.2024 - 02.2025
- Scrubbed kitchen counters, cabinets and backsplashes.
- Dusted furniture, fixtures, window sills, baseboards and other surfaces.
- Emptied trash cans in all rooms of the house.
- Performed deep-cleaning projects such as tile grout scrubbing or waxing floors.
- Sanitized bathrooms including toilets, showers and tubs, sinks and countertops.
- Followed safety protocols when handling hazardous materials or chemicals.
- Vacuumed carpets and upholstered furniture.
- Maintained a safe working environment by using appropriate cleaning supplies.
- Swept, vacuumed and mopped hardwood floors.
- Changed linens on beds as requested by clients.
Sales Associate
English Gardens
West Bloomfield
04.2024 - 06.2024
- Assisted customers with product selection, sizing and styling.
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Organized stockroom shelves according to size, color or style.
- Provided accurate information about products, prices and services.
Manager
Jimmy John's
West Bloomfield
01.2022 - 03.2024
- Established processes to ensure efficient workflow throughout the organization.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
Education
GED -
Lamphere Highschool
Madison Heights, MISkills
- Deep cleaning
- Customer service
- Time management
- Quality assurance
- Attention to detail
- Problem solving
- Team collaboration
- Training and mentoring
- Communication skills
- Client relationship management
- Task prioritization
- Flexible scheduling
- Reliability and punctuality
- Deep cleaning expertise
- Hardworking
- Teamwork
- Focused and detail-oriented
- Hospitality background
- Excellent oral and written communication
- Product knowledge
- Safety protocols
- Customer service-focused
- Guest relations
Timeline
Residential House Cleaner
The Cleaning Authority
07.2024 - 02.2025
Sales Associate
English Gardens
04.2024 - 06.2024
Manager
Jimmy John's
01.2022 - 03.2024
GED -
Lamphere Highschool