Pamela Radford
Oceanside,CA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
21
21
years of professional experience
Work History
Store Associate-GS4
Defense Commissary Agency, DECA
08.2022 - Current
- Performed 32 hours week as Store Associate working either independently or as part of team in any assigned retail area of commissary store within Defense Commissary Agency (DeCA) system.
- Greeting and assisting customers, answering questions such as item price or location, and handling bulky/heavy items.
- Operating electronic checkout system to record unit price, total customer purchase, and make change.
- Skilled in opening and closing in cash cage.
- Performing variety of duties in handling, preparing and maintaining stock levels of grocery and produce items.
- Reviewing stock levels and gathering inventory data in order to maintain Computer Assisted Ordering (CAO) system.
- Preparing and maintaining variety of documents to order commissary items, reconcile invoices and submit requisitions.
- Maintaining security, safety, and sanitation practices and procedures.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Informed customers of current store promotions to encourage additional sales purchases.
- Offered each customer top-notch, personal service to increase sales and customer satisfaction.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Inspected sales floor to ensure items displayed properly and stocked in sufficient quantities.
- Verifies balance on hand (BOH) corrections and adjusts as needed to maintain properly stocked shelf or display for patrons.
- Conducts delivery spot checks of all vendor documentation, noting discrepancies.
- Maintain and update perpetual inventory balances on hand (BOH) by line items on shelves and back up product.
- Check sales floor for damaged, spoiled, out of code product, damaged or missing ESLs when setting new products on sales floor.
- Scans UPCs with handheld terminal, operates computer system to determine delivery date.
- Identifies and handles salvage items, mispicks, and out-of-date items received during deliveries.
- Manually orders product if item is not self-ordering through automated ordering system.
- Prepares and maintains various documents to order commissary items, reconcile invoices, and submit requisitions.
- Has knowledge of Hand Held Terminals used to maintain proper Balance On Hand.
- Answered questions about store policies and addressed customer concerns.
- Counts change fund, sets up cash drawers, and verifies accuracy in each drawer.
- Turns on the master cash control processor and sets up the office terminal(s) for the day's business.
- Issues change to cashiers. Operates cash register, as needed.
- Periodically checks cash register drawers to prevent extensive fund accumulation.
- Bags and seals cash and checks, makes up change list for secure pick up and deposit.
- Verifies cashier records against total of change funds and sales records.
Administrative Assistant I
Rincon Band Of Luiseño Indians Ed. Department
10.2021 - 06.2022
- 40 hrs/ week Accurately, swiftly and cordially respond to broad range of inquiries, oral and written, incorporating appropriate Tribal policies with tact, poise, maturity, clarity, and independent judgment in return communication.
- Provide general administrative support as needed to include typing memos and letters, organizing files, processes invoices, copying, proofreading, data entry and preparation of correspondence.
- Prepared reports, spreadsheets, databases, presentations and other documents using Microsoft Office software.
- Collect compile and analyze information from various sources and creates into report or presentation.
- Coordinate travel arrangements for staff members; works with staff to ensure that all computer problems are addressed.- Provide forms to employees and customers, and provides basic and routine information regarding departmental policies and procedures.
- Understand and carry out oral and written directions.
- Interacted with vendors to purchase and set up equipment and services.
- Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient.
- Set up conference rooms, technology and materials to facilitate meetings.
- Screened visitors and issued badges to maintain safety and security.
- Maintained company handbook to outline policies and provide insights to company mission and values.
Program Assistant
Marine Corps Community Services (MCCS)
07.2021 - 10.2021
- 40 hours/week Assist in developing level-appropriate lessons and activities to support skill-building needs for each child.
- Assist in preparing for lessons by gathering educational materials and setting up equipment.
- Promote physical, academic and social development by implementing diverse classroom and outside activities.
- Prepare children for success in classroom settings through encouragement and exploration of learning activities.
- Engage and entertain children through recreational and educational activities, including reading, art and singing activities.
- Interact with children one-on-one and in small groups to enhance and support learning activities.
- Supervise children during in-classroom activities and on playground.
- Encourage children to interact with each other and participate in group activities.
- Arrange and serve appropriate snacks or meals to children.
- Communicate respectfully and thoughtfully with parents and guardians by remaining sensitive to different families' cultures, values and needs.
- Minimize germ spread in classrooms by disinfecting and sterilizing surfaces and toys.
Office Clerk
Menifee Union School District
08.2019 - 03.2021
- 17 hours week Perform clerical work without continuous supervision
- Answered and managed incoming/outgoing calls while recording accurate messages for distribution to office staff.
- Opened and properly distributed incoming mail to staff members
- Prepared packages for shipment, pickup and courier services for prompt delivery
- Continually sought methods for improving daily operations, communications with staff and parents, record keeping and data entry for increased efficiency
- Used windows, word, excel, outlook to prepare various correspondence, reports and other written material
- Provided clerical support to staff members by copying, faxing and filing documents
- Recognized issues prior to escalation and applied district training for effective resolution
- Requested official identification for releasing students to parents
- Collected/recorded money for lunch and PTO events
- Knowledge of characteristics and needs of various communities in area of assignment
- Type or prepare variety of rosters, bulletins, reports and schedules
- Refer students to health technician, school psychologist, counselors, or other auxiliary services staff where appropriate
- Call on unverified absences, type student attendance and truancy report letters and mail to parents
- Understand and interpret specific public laws, district regulations and procedures relevant to attendance accounting
- Perform attendance accounting functions without immediate supervision
- Organize tasks, set priorities & meet deadlines
- Entered student data into Illuminate and Aeries system. updated parent contacts to keep records current.
Substitute Instructional Aide III
Menifee Union School District
11.2017 - 08.2019
- Provide one-to-one Applied Behavior Analysis (ABA) including Discrete Trial Training (DTT) to designated students in classroom
- Communicated with nonverbal children (1:1) to provide them with comfort, encouragement and positive reinforcement by using picture scheduling
- Redirected poor behavior using positive reinforcement method
- Gave one-on-one attention to students, while maintaining overall focus on entire group
- Designed and implemented point system to encourage positive behavior
- Physically and verbally interacted with students throughout day
- Redirected students using Positive Behavior Support (PBS)
- Instructed students with disabilities, including Autism and Severely Handicapped
- Established safe play environment for students
- Assist students in personal care such as toileting, dressing, grooming, and eating
- Led activities that developed students' physical, emotional and social growth
Substitute Instructional Aide (Classroom)
Hemet Unified School District
09.2017 - 08.2019
- Implemented reading and writing assignments to increase student literacy and support school reading programs
- Collaborated with faculty to develop reading intervention program for students in need of extra help
- Organized instruction material, including setting up work areas.
- Assist teachers by providing instructional assistance to individuals and small groups in reviewing and reinforcing previously introduced skills
- Operate office equipment, such as computer, copy machine, and laminator in preparation of instructional materials, bulletins, rosters, or other materials
- Assist teacher in maintaining discipline monitoring classroom, playground or other areas
- Provide assistance to students in Special Education at school as noted in each student's Individualized Education Program (IEP)
- Assisted in aiding help for 6-10 students and recorded relevant data to assess progress.
Site Facilitator
Hemet Unified School District
12.2018 - 06.2019
- 40 hours/week Regulated and structured daily after-school activities for over 90 students in middle school
- Implemented policies and procedures, including those related to medical and disciplinary procedures, child abuse prevention, dress code violations, cell phone use and emergency situations
- Budget analysis and general accounting principles and accounting codes
- Prepared art, educational and recreational activities for after-school program youth participants
- Maintained written lesson plans of activities each week that aligned with learning models and daily activity logs
- Monitored student attendance and participation in S.A.F.E/ZONE program
- Introduced special outreach programs to department chair in effort to increase institution's interest in community service
- Collaborated with teachers and administrators to develop and evaluate school programs by sharing student success data and insights
- Fostered meaningful relationships among students through student field-trip retreats and team-work community service projects
- Act as liaison between school staff, Principal, custodians, and Program staff
- Provided staff with instructional supplies and materials
- Corresponded with parents through email and telephone
Homemaker
Self
05.2011 - 09.2017
- Polished glass surfaces and windows
- Removed waste paper and other trash from home to designated area
- Changed bed linens and collected soiled linens for cleaning
- Disinfected and mopped bathrooms to keep them sanitary and clean
- Used chemicals and other cleaning equipment in proper, safe and responsible manner
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors
- Dusted picture frames and wall hangings with cloth
- Organized activities that enhanced children's physical, emotional and social well-being.
- Offered positive and nurturing environment to support children's social and emotional growth.
- Prepared tasty, healthy meals for family of 4 each to encourage good eating habits.
- Engaged in after-school activities including sport practice and homework.
Food Service Worker
San Diego Unified School District
10.2010 - 06.2011
- 30 hours week Prepared variety of foods according to daily menu or supervisors' instructions, following approved procedures for about 700 students
- Verified that prepared food met all standards for quality and quantity
- Placed food trays over food warmers for immediate service or stored them in refrigerated storage cabinets
- Followed food safety procedures according to company policies and health and sanitation regulations
- Strictly followed all cash, security, inventory and labor policies and procedures
- Stored food in designated containers and storage areas to prevent spoilage or cross-contamination
- Diligently restocked work stations and display cases
Food Service Worker
Camp Lejeune Dependent Schools
09.2009 - 06.2010
- 30 hours/week Demonstrated integrity and honesty while interacting with team members and managers, students, school staff, guests
- Maintained high standards of customer service during high-volume, fast-paced operations
- Prepared fountain breakfast and lunch meals for over 1,000 students
- Assembled food orders while maintaining appropriate portion control
- Handled currency and credit transactions quickly and accurately
- Maintained clean and safe environment, including in kitchen, dining area, and serving line
Family Child Care Provider
Marine Corps Community Services (MCCS)
11.2002 - 06.2003
- 40 hours/week Managed in-home daycare with 2 infants, 2 toddlers and 2 preschoolers
- Encouraged good behaviors using positive reinforcement method
- Established safe play environment for children
- Organized and engaged in recreational activities such as games and puzzles
- Dressed infants and toddlers and changed their diapers
- Communicated openly with children's parents about daily activities and behaviors
- Meticulously sanitized toys and play equipment
- Made nutritious breakfasts, lunches, dinners and snacks for children
- Maintained child-friendly environment with access to outdoor activities
Education
Associate of Arts - Early Childhood Education
Georgia Southern University
Statesboro, GA2021
High School Diploma -
Claxton High School
Claxton, GA1992
Skills
- Data processing skills
- MS Office
- Administrative support
- Mail handling
- Office management
- Service-oriented team member
- MS Windows proficient
- Bookkeeping
- Proficiently operate office equipment
- Billing and Invoicing
- Scheduling and calendar management
- Employee timesheet processing
- Inventory Stocking
- Customer Transactions
- Currency Counting Machines
Timeline
Store Associate-GS4
Defense Commissary Agency, DECA
08.2022 - Current
Administrative Assistant I
Rincon Band Of Luiseño Indians Ed. Department
10.2021 - 06.2022
Program Assistant
Marine Corps Community Services (MCCS)
07.2021 - 10.2021
Office Clerk
Menifee Union School District
08.2019 - 03.2021
Site Facilitator
Hemet Unified School District
12.2018 - 06.2019
Substitute Instructional Aide III
Menifee Union School District
11.2017 - 08.2019
Substitute Instructional Aide (Classroom)
Hemet Unified School District
09.2017 - 08.2019
Homemaker
Self
05.2011 - 09.2017
Food Service Worker
San Diego Unified School District
10.2010 - 06.2011
Food Service Worker
Camp Lejeune Dependent Schools
09.2009 - 06.2010
Family Child Care Provider
Marine Corps Community Services (MCCS)
11.2002 - 06.2003
Associate of Arts - Early Childhood Education
Georgia Southern University
High School Diploma -
Claxton High School