Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Pamela Ramirez

Albuquerque,NM

Summary

Proven Med Tech/CNA with a track record of enhancing patient satisfaction at Santa Fe Recovery through expert patient monitoring and compassionate interaction. Skilled in HIPAA-compliant medical documentation and direct patient care, consistently improving treatment accuracy and efficiency. Demonstrates strong medication administration abilities and a commitment to patient dignity.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Med Tech/CNA

Santa Fe Recovery
10.2022 - Current
  • Assisted physicians and nurses in performing diagnostic tests and procedures to identify accurate treatment for patients.
  • Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
  • Maintained a sterile work environment, adhering to strict safety guidelines for optimal patient care.
  • Updated patient records accurately and efficiently, ensuring proper documentation and communication between healthcare professionals.
  • Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
  • Administered medications and performed basic and advanced patient assessments.

Advanced CNA

Christus St. Vincent Hospital
07.2019 - 10.2022
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Documented patient information and care activities in electronic health record.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.

CNA

NMBHI
08.2018 - 06.2019
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.

Owner/Operator

Private Balloon Flights, LLC
01.2006 - 12.2017
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Operated with safety and skill to avoid accidents and delays.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.

Education

Medical Coding And Billing

Carrington College
Albuquerque, NM
07-2025

Certificate - Certified Nursing Assistant

Luna Community College
Las Vegas, NM
12-2018

Skills

  • HIPAA regulations
  • Direct patient care
  • Patient interaction
  • Patient vital taking
  • Medical record documentation
  • Patient monitoring
  • Medication administration

Certification

  • CPR/AED Certification

Timeline

Med Tech/CNA

Santa Fe Recovery
10.2022 - Current

Advanced CNA

Christus St. Vincent Hospital
07.2019 - 10.2022

CNA

NMBHI
08.2018 - 06.2019

Owner/Operator

Private Balloon Flights, LLC
01.2006 - 12.2017

Medical Coding And Billing

Carrington College

Certificate - Certified Nursing Assistant

Luna Community College

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Pamela Ramirez