Pamela Renova
Gorditas Zacatexas food truck
El Paso,TX
20
years of professional experience
1
Certification
2
Languages
As a customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Reliable and adaptable with excellent communication and problem-solving skills. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Expertise in career counseling, resume development, and interview preparation. Knowledgeable of industry-standard testing tools and methodologies, consistently delivering high-quality results.
Work History
Cook/Cashier
8 Months- Processed customer orders and payments accurately using cash register and card reader.
- Prepared gorditas, fillings, and sides following food safety and recipe standards.
- Coordinated order flow between serving window and cooking station during busy service periods.
- Maintained clean prep surfaces, utensils, and food truck work areas throughout shift.
- Delivered courteous customer service while resolving order questions and special requests.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Maintained food safety and sanitation standards.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Managed opening and closing shift kitchen tasks.
- Prepared and served various food items in a fast-paced environment.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
Housewife/Stay at Home Mom
13 Years 6 Months- Coordinated household schedules, appointments, and transportation across multiple family members.
- Monitored children's activities to verify safety and wellbeing.
- Planned events, school functions, and family travel with attention to detail and logistics.
- Adapted priorities quickly to balance caregiving, home maintenance, and competing demands.
- Provided support and guidance to children in conflict resolution.
- Managed budgeting, bill payments, and expense tracking to maintain financial organization.
- Organized laundry, cleaning, and inventory routines to maintain efficient household operations.
- Supervised children's routines, homework, and activities while reinforcing structure and accountability.
- Resolved daily conflicts and unexpected issues with calm, practical decision-making.
Freelance Photographer
11 Years- Directed portrait, event, and commercial shoots, aligning composition, lighting, and client goals.
- Coordinated pre-production planning, including location scouting, shot lists, and equipment preparation.
- Captured high-quality images using DSLR cameras, lenses, and studio lighting systems.
- Edited and retouched photos in Adobe Lightroom and Photoshop for consistent visual standards.
- Managed client consultations to clarify creative direction, scheduling, and deliverable expectations.
- Maintained organized digital asset archives for efficient file retrieval and project continuity.
- Supervised photo sessions, guiding subjects and assistants to support smooth workflow execution.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
Self Employed Contractor
2 Years 1 Month- Improved the use of raw materials and maintenance of machinery and ovens used for heat treatment of key aluminum ladder components.
- Coordinated testing of ovens for heat treatment of final products.
- Measured, cut and prepared samples for testing.
- Improved quality of extrusion pieces by testing machinery and adjusting settings according to the company's needs.
- At the Socorro branch, I worked on the validation, calibration, and documentation of a test tower and documentation of fall protection manufacturing processes.
- Reviewed load information for accuracy, ensuring compliance with DOT and company standards.
- Applied safety procedures to reduce risk during pickup, transit, and drop-off activities.
Internship
4 Months- Materials and Processes Lab Lead Engineers office internship.
- Built working relationships with ATK and MSFC Metals to assess fracture properties problems.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Internship
4 Months- Recruited by SHPE as an engineer at NASA's mechanical testing facilities.
- Worked together with a team on testing of friction stir welded aluminum plates and plug welds; this was a new welding method that was being tested for use on the ARTEMIS project.
- Worked well in a team setting, providing support and guidance.
Senior Design Project
4 Months- Developed algae culture system for Mechanical Behavior of Materials project, applying metallurgical and materials knowledge in solidification of Al-Cu alloys
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Teacher assistant
2 Years 9 Months- Teacher assistant and tutor for Introduction to Engineering courses. Handled grading homework assignments, proctored exams, and provided tutoring and teaching for course-related activities.
- Supported faculty with classroom instruction, reinforcing lesson objectives and student understanding.
- Prepared instructional materials, handouts, and supplies for daily class activities.
- Monitored student progress and provided individualized tutoring during office hours.
- Assisted students with coursework, clarifying instructions and reinforcing lesson objectives.
- Graded assignments, recorded results, and maintained accurate academic documentation.
Executive director of Engineering Orientation
1 Year 4 Months- Planned engineering activities for new incoming students during summer months, enhancing their transition to UTEP.
- My responsibilities included planning projects, facilitation of materials to be used in said projects, coordinating Orientation Leaders in order to guide these new students and help them feel welcome in the new environment at UTEP.
- Planned and executed activities to recruit students at local high schools for our Engineering programs during the regular school year.
- Directed strategic planning initiatives, aligning departmental priorities with institutional goals.
- Oversaw budgets, resource allocation, and spending controls to support operational efficiency.
Education
Bachelor's degree - Metallurgical and materials engineering
Skills
Customer service
Customer engagement
Order resolution
Team management
Teamwork
Reliability
Attention to detail
Stress management strategies
Problem-solving
Analytical skills
Communication skills
Fast learning
Basic math
Computer skills
Bilingual
English
Spanish
Works Well Under Pressure
Food preparation
Cooking
Food handling
Food safety
Food presentation
Time management
Schedule management
Inventory control
Certification
Food Handler Certification, Driver's License
Languages
Spanish - Fluent
English - Fluent
Interests
My hobbies and activities I consider important and have shaped my skills in different environments include weightlifting
swimming
photography
taking care of small children and planning fun activities for them
taking care of pets specially dogs
and taking care of plants. I know most of the botanical names of the plants I take care of at home plus all that's needed to mimic their natural habitat. I take pride on my discipline to accomplish tasks and maintain routines.
Additional Information
My hobbies and activities I consider important and have shaped my skills in different environments include weightlifting, swimming, photography, taking care of small children and planning fun activities for them, taking care of pets specially dogs, and taking care of plants. I know most of the botanical names of the plants I take care of at home plus all that's needed to mimic their natural habitat. I take pride on my discipline to accomplish tasks and maintain routines.
Personal Information
Driving License: Driver's License
Timeline
Cook/Cashier
Gorditas Zacatexas food truck
02.2026 - CurrentRead More
Freelance Photographer
Meraz-Renova Photography
01.2013 - 01.2024Read More
Housewife/Stay at Home Mom
Home
08.2012 - 02.2026Read More
Self Employed Contractor
Werner Enterprises
03.2011 - 04.2013Read More
Internship
NASA Marshall Space Flight Center
05.2010 - 09.2010Read More
Internship
NASA Marshall Space Flight Center
05.2009 - 09.2009Read More
Senior Design Project
UTEP
01.2009 - 05.2009Read More
Executive director of Engineering Orientation
UTEP
05.2007 - 09.2008Read More
Teacher assistant
UTEP
08.2006 - 05.2009Read More
UTEP
Bachelor's degree from Metallurgical and materials engineering
Read More