Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

PAMELA RICAURTE

BRONX

Summary

Advocated for organizational improvement and advancement through strategic initiatives.

Assessed emotional and mental challenges to deliver tailored guidance.

Provided counseling services to individuals seeking support. Recognized and adhered to professional ethics across various scenarios. Assisted clients in navigating challenges with empathy and understanding.

Assisted in understanding psychological principles, including forensic psychology. Supported research initiatives in psychological studies. Contributed to team discussions on psychological assessments.

Overview

5
5
years of professional experience

Work History

Supervised Release Program Case Manager

Brooklyn Justice Initiatives
01.2025 - Current
  • Provide supervision and community-based services to a caseload of pretrial participants
  • Rapidly (within 24-48 hours of release) conduct Supervision
  • Introduction/Orientation meetings with new participants to review supervision conditions, the reporting schedule (as assigned by the level of recidivism risk), and the mandatory methods of communication (face-to-face, telephone, and texts) that will be required under the participant’s supervision plan;
  • Work collaboratively with the court and another pretrial staff team to facilitate and ensure caseload participants’ successful completion of mandated supervision appointments and court appearances during the pendency of their legal case
  • Review legal and court screening documentation and work with participants to analyze their offending behavior patterns, identify behavioral changes, need for implementation of supports that may reduce the likelihood of any pretrial arrests
  • On an ongoing basis, conduct service needs assessments with participants to examine psychosocial needs and problems, including the severity of mental and substance use disorders, problems affecting participation, engagement, and continuity in supervision and treatment, and individual motivation for treatment
  • Link participants to treatment based on their eligibility, preferences, and needs and provide escort to community services;
  • Ensure the timely flow of community outreach and case management activities to meet program goals and objectives.
  • Utilize problem-solving techniques, and motivational interviewing as an integral part of the pretrial supervision and case management process approach, to help motivate and engage individuals in any needed process of change;
  • Provide all services in a manner that is gender-responsive, trauma-informed, and that adheres to the core principles of risk-need-responsivity;
  • Maintain collaborative relationships with community providers (supported housing providers, Health Homes, care management programs, addiction treatment and mental health providers, peer-run providers, education, vocational training and employment services providers, legal services providers, medical care providers, and family providers);
  • Follow program community-based monitoring protocols for high-risk and high-need program participants and request/participate in case reviews to address complex cases;
  • Enter assessment, supervision appointment reporting, and progress note documentation into the program database; conduct all electronic charting activities and reporting by confidentiality regulations and in a timely fashion
  • Meet monthly case management contact and outreach goals as established by supervisory staff
  • Any other duties as required by the Program Director and other supervisory staff

ARRAIGNMENT VICTIM LIAISON

Bronx District Attorney Office
01.2024 - 01.2024
  • Work within the arraignment parts at Bronx Criminal Court.
  • Review all incoming domestic violence case files and highlight important case information to the arraignment prosecutor.
  • Post-arraignment, the AVL makes multiple telephone calls to reach each victim to provide them with the bail conditions, information regarding Orders of Protection, and any other important criminal case information.
  • During the phone call the AVL provides accurate criminal justice information, supportive listening, and linkage to CVAB, community resources, and/or the BxFJC.
  • Update and input all information into BXDA’s Office electronic EVE database.
  • Compile accurate and comprehensive monthly data reports.
  • Attend regular EVE Project Team meetings.
  • Contact domestic violence victims on cases that are declined to prosecute to provide resource options and connect to services.
  • Other tasks as requested by the AVLS and the supervisory staff of CVAB or DV.

PREVENTIVE CASE PLANNER

SCO Family of Services
01.2023 - 01.2024
  • Partner with families to provide assessment, goal setting, interventions, and case management to prevent foster care and promote wellbeing.
  • Adhere to the fidelity of the FC model: Work within the model structure regarding case contacts, interventions, supervision, documentation, and length of treatment.
  • Conduct regular home and office visits and accompany clients to appointments as needed.
  • Complete all required documentation and data entry within deadlines, including assessments, progress notes, treatment plans, and closing summaries.
  • Demonstrate strong sensitivity to cultural and socioeconomic diversity.
  • Planned, coordinated, and implemented groups and social activities for clients.
  • Provide concrete services including advocacy, outreach, and referral.
  • Collaborate with ACS, schools, and all collateral providers.
  • Schedule and participate in conferences with families, community partners, and ACS using the Family Team Conferencing (FTC) model.

FTR Case Manager

FORESTDALE Inc
06.2022 - 08.2023

Document notes into CNNX, PROMIS regarding visits with families, collateral contacts with

providers, and meetings (ERC, FTC, CDT)

Participate with Family Court Hearings

Conduct home visits in the home as well as school and daycare settings.

Do referrals for families such as individual mental health services, family counseling,

parenting classes, substance abuse counseling, CASAC, and GABI.

Conduct assessments with family that include Domestic Violence, Mental Health, Sexual

Questionnaire, and Genogram.

Explain to families regarding FTR 3 phases. Phase 1 – Initial, Phase 2 – Baseline,

Phase 3 – Stabilization

Inform families regarding HIPPA and 2921 forms before signing.

Review Safety planning and risk assessment

Work with ACS regarding the next steps with the family as well as schedule home

visits

FTR PREVENTIVE CASE PLANNER

Graham Windham
07.2020 - 06.2022

Engages the family in setting goals, establishing priorities, and implementing

service/treatment plan activities; tracks progress towards desired outcomes; and initiates

solutions to eliminate barriers to goal achievement.Documenting all case activity with families and community providers using the NYS

Connections system and NYC PROMIS system.

Conducts case contact visits in the home and counseling sessions as mandated and based on

need.

Coordinating and maintaining contact with workers at the Administration for Children’s

Services.

Complete all required documentation and data entry within deadlines, including

assessments, progress notes, treatment plans, and closing summaries.

Observe and monitor the safety of the environment, both physically, emotionally, and

developmentally.

Adhere to the fidelity of the FTR model: Work within the model structure

regarding case contacts, interventions, supervision, documentation, and length of

treatment.

Complete all required documentation, both the SBC model and ACS.

Complete special projects as assigned by the Program Supervisor and/or Program Director.

Monitor and document child contacts in a family for risk and safety as described by the

Administration for Children Services (ACS) standards.

Assess and respond to changes—record and document assessment results.

Assists parents/caretakers in addressing safety, behavioral, educational, and psychological

needs. In addition. Provide crisis intervention to families, as needed.

Participate actively in Family Court Hearings, Family Team Conferences, and other

meetings to advance permanency for children and families.

Education

Master of Arts - Social Work

University of Denver
Denver, CO

Bachelor of Arts - Forensic Psychology

John Jay College of Criminal Justice
New York (City), NY
05.2019

Skills

  • Problem-solving
  • Case management
  • Time management
  • Case documentation

Languages

Ecuador
Native or Bilingual

Timeline

Supervised Release Program Case Manager

Brooklyn Justice Initiatives
01.2025 - Current

ARRAIGNMENT VICTIM LIAISON

Bronx District Attorney Office
01.2024 - 01.2024

PREVENTIVE CASE PLANNER

SCO Family of Services
01.2023 - 01.2024

FTR Case Manager

FORESTDALE Inc
06.2022 - 08.2023

FTR PREVENTIVE CASE PLANNER

Graham Windham
07.2020 - 06.2022

Master of Arts - Social Work

University of Denver

Bachelor of Arts - Forensic Psychology

John Jay College of Criminal Justice