Pamela Riley
Holly Springs,NC
Summary
Experienced nursing professional with nineteen years in critical care and clinical administration at a Level 1 Trauma Center. Proven track record in patient management and operational leadership. Actively pursuing roles that focus on pharmaceuticals, research, and education beyond traditional hospital settings.
Overview
22
22
years of professional experience
Work History
Clinical Administrator
WakeMed Healthcare Systems
Raleigh, NC
02.2019 - Current
- Oversaw administrative operations onsite after normal business hours, developing strategies to address capacity issues.
- Ensured continuity and maintenance of services across WakeMed system.
- Covered administrative duties across all WakeMed campuses during operational hours.
Nurse Manager
WakeMed Healthcare Systems
Cary, NC
07.2018 - 02.2020
- Oversaw fifty employees, ensuring quality care and adherence to unit budgetary guidelines.
- Management of twelve-bed intensive care unit, code blue team, and tele-surveillance unit.
- Collaborated with staff and physicians to identify and implement patient improvement opportunities.
- Coordinated unit scheduling with charge nurses, code blue team, and patient care nurses.
- Implemented strategies to enhance patient and family satisfaction during care.
Clinical Educator/Unit Supervisor
WakeMed Healthcare Systems
Cary, NC
02.2016 - 07.2018
- Managed nursing staff clinical competencies to uphold high care standards.
- Monitored patient care quality and initiated targeted improvement efforts to enhance service delivery.
- Oversaw staff performance and streamlined payroll and documentation processes to ensure compliance and efficiency.
- Coordinated orientation schedules for new staff to facilitate smooth integration and reduce onboarding time.
- Assisted management in operational tasks in coordinating multi-unit team operations to improve efficiency. to enhance operational efficiency.
- Forecasted supply requirements based on usage trends. based on trends to optimize resource allocation.
- Maintained nursing supplies inventory by analyzing usage reports and approving requisitions.
Clinical Nurse IV
UNC Rex Hospital
Raleigh, NC
02.2014 - 02.2017
- Conducted ongoing in-depth assessments and provided care for critically ill patients post coronary artery bypass surgery, ensuring optimal recovery.
- Maintained and monitored life-sustaining devices including ventilators, pulmonary artery catheters, temporary pacemakers, arterial lines, and central venous lines, safeguarding patient stability.
- Collect and interpret diverse clinical data including vital signs, lab results and hemodynamic measurements.
- Administer and monitor titration of continuous intravenous drips.
- Facilitated collaboration among interdisciplinary teams, improving patient care coordination and outcomes.
Clinical Nurse IV / Rapid Response Team
WakeMed Healthcare Systems
Raleigh, NC
12.2003 - 02.2017
- Responded to rapid response and code blue events, delivering critical care interventions to manage decompensating patients and supporting bedside staff.
- Manage ventilators, intra-aortic balloon pumps, pulmonary artery catheters, continuous renal replacement therapy, post-arrest induced hypothermia, and temporary pacing.
- Provide care to patients with complex cardiac conditions using expert knowledge and critical thinking skills.
- Act as charge nurse to coordinate and facilitate admissions, discharges and bed flow.
- Collaborated with interdisciplinary teams to enhance quality of care for patients.
- Precepted new graduate nurses, providing actionable feedback and guidance to facilitate their transition into clinical practice.
Education
Bachelors of Science - Nursing
Winston Salem State University
Winston-Salem, NC05.2016
Associates Degree - Nursing
Wake Technical Community College
Raleigh, NC05.2004
Skills
- Capacity management
- Compliance assurance
- Budget oversight
- Staff scheduling
- Quality improvement
- Patient evaluation
- Resource allocation
- Team collaboration
- Critical thinking
- Conflict resolution
- Effective communication
- Leadership skills
- Clinical leadership
- Regulatory knowledge
- Policy implementation
Credentials
- BSN
- RN
- CCRN
Certifications And Awards
- North Carolina Licensed Registered Nurse, 200629, 08/01/26
- Critical Care Registered Nurse, American Association of Critical Care Nurses, 02/01/26
- Advanced Cardiac Life Support, American Heart Association, 01/01/26
- Basic Life Support, American Heart Association, 08/01/27
- The DAISY Award for Extraordinary Nurses Recipient, WakeMed Healthcare Systems, 06/01/08, 05/01/18, 04/01/20
- Nursing Excellence Award Recipient, WakeMed Healthcare Systems, 07/01/07, 10/01/15
Timeline
Clinical Administrator
WakeMed Healthcare Systems
02.2019 - Current
Nurse Manager
WakeMed Healthcare Systems
07.2018 - 02.2020
Clinical Educator/Unit Supervisor
WakeMed Healthcare Systems
02.2016 - 07.2018
Clinical Nurse IV
UNC Rex Hospital
02.2014 - 02.2017
Clinical Nurse IV / Rapid Response Team
WakeMed Healthcare Systems
12.2003 - 02.2017
Bachelors of Science - Nursing
Winston Salem State University
Associates Degree - Nursing
Wake Technical Community College