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Pamela Rivera
High Springs,FL
Work Preference
Summary
Compassionate caregiver with a strong work ethic and commitment to high-quality support. Skilled in building meaningful relationships and providing respectful care. Proactive in leadership roles and dedicated to personal and organizational growth.
Overview
1
1
Certification
25
25
years of professional experience
Work History
Certified Nursing Assistant
Life is Good Agency
Lake City, US
10.2022 - Current
- Provided compassionate care and support to elderly clients, ensuring their safety, comfort, and well-being
- Supported clients with daily activities including bathing, dressing, grooming, and medication management to enhance their independence and comfort
- Engaged clients in meaningful activities such as reading, puzzles, crafts, or outings to promote mental stimulation
- Delivered companionship and emotional support to reduce feelings of loneliness and foster a sense of connection for clients
- Ensured clean and organized living environments for clients through light housekeeping, promoting their health and well-being
- Assisted patients with daily living activities and personal care needs.
- Maintained a clean and safe environment for patients at Life is Good Agency.
Store Manager
The Salvation Army
Lake City, US
11.2021 - 03.2024
- Coordinated daily tasks, such as sorting donations, restocking shelves, and pricing items.
- Oversaw daily operations and managed staff to ensure smooth retail environment and high-quality customer service.
- Oversaw inventory management. levels and ensured product availability for customers.
- Managed inventory levels and maintained product availability.
Store Manager
Subway Restaurants
Gainesville, US
06.2016 - 02.2021
- Hiring, interviews, daily operations, paperwork, daily sales, Established specific sales goals to guide team performance., Created staff schedules to ensure adequate coverage., employee meetings worked, Crafted sandwiches to satisfy customer preferences., did prep work lead a very well team, Handled banking tasks to ensure smooth operations, Managed trucking orders to fulfill customer demands, Conducted inventory checks to maintain stock levels, inspections, executed daily store opening and closing tasks.
- Supervised staff, fostering a culture of high customer service standards and teamwork.
- Coordinated inventory management and restocking, optimizing stock levels to meet customer demands.
- Hiring, interviews, daily operations, paperwork, daily sales, Established specific sales goals to guide team performance., Created staff schedules to ensure adequate coverage., employee meetings worked, Crafted sandwiches to meet customer preferences, kept store maintained very well cleaned, past all Performed regular inspections to maintain compliance with regulations., did prep work lead a very well team, Handled banking tasks to ensure smooth operations, Managed trucking orders to fulfill customer demands, Conducted inventory checks to maintain stock levels, inspections, executed daily store opening and closing tasks.
Store Manager
Subway Restaurants
Miami, US
01.2002 - 04.2015
- Drove sales growth by implementing effective marketing strategies and establishing clear performance objectives for the team.
- Trained and supervised staff to deliver excellent customer service.
- Coordinated inventory management to optimize stock levels and enhance organization.
- Managed daily tasks to maintain store functionality and compliance with policies. while ensuring compliance with organizational policies and maintaining operational standards.
Education
Business - High school diploma or GED
Skills
- Personal care
- Patient mobility
- Patient observation
- Patient monitoring
- Memory care
- Hygiene support
- Nutritional support
- Toileting support
- Food preparation
- Caregiving
- Home health
- First aid
- CPR
- HIPAA
- Patient confidentiality
- Documentation management
- Windows
- Microsoft Office
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Data entry
- Computer literacy
- IT skills
- Organizational skills
- Time management
- Leadership
- Team management
- Interpersonal communication
- Communication skills
- Client advocacy
- Attention to detail
- Supporting diverse needs
- Disability support
- Toileting support
- Supporting diverse needs
- Disability support
Certification
- Certified Home Health Aide, 11/01/24, 11/01/27
- CPR Certification, 04/01/25, 04/01/27
- HIPAA Certification, 03/01/25, 02/01/26
- Driver's License
- First Aid Certification
Languages
English
Personal Information
English
Timeline
Certified Nursing Assistant
Life is Good Agency
10.2022 - Current
Store Manager
The Salvation Army
11.2021 - 03.2024
Store Manager
Subway Restaurants
06.2016 - 02.2021
Store Manager
Subway Restaurants
01.2002 - 04.2015