Pamela Robinson
Branson,MO
Summary
Driven nursing professional experienced in primary care and licensed in [Location]. Compassionate, caring and comfortable working with people of all backgrounds. Assists with surgical procedures, restocking supplies and updating electronic health records. Knowledgeable Primary Care Nurse certified in [Area of certification]. Proficient in completing scans, documenting histories and managing prescriptions. Excellent verbal and written communication skills with an organized, service-oriented and analytical nature. Patient-oriented Nurse with [Number] years of diverse experience in direct patient care, staff supervision and department operations. Skilled at multitasking and prioritizing patient needs and daily assignments. Offering expertise with [Area of expertise] specialty. Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Primary Care Nurse
VHSO
12.2012 - Current
- Improved patient outcomes by providing thorough assessments and implementing appropriate care plans.
- Enhanced patient satisfaction through the development of strong rapport and effective communication skills.
- Reduced hospital readmission rates by providing comprehensive discharge education and follow-up support for patients.
- Collaborated with interdisciplinary healthcare teams to optimize patient care and ensure continuity throughout their medical journey.
- Streamlined clinic processes for increased efficiency, resulting in a more positive experience for both staff members and patients.
- Educated patients on medication management to ensure proper adherence and minimize potential adverse effects.
- Evaluated patient needs during triage to prioritize cases based on urgency, ensuring timely treatment for all individuals seeking care.
- Advocated for patients within the healthcare system by addressing concerns or barriers to optimal treatment plans.
- Managed complex caseloads consisting of patients with diverse health needs, demonstrating adaptability and expertise in various clinical settings.
- Utilized evidence-based practices to develop individualized treatment plans tailored specifically for each patient''s unique needs.
- Coordinated referrals to specialty providers when necessary, facilitating seamless transitions of care between different healthcare professionals.
- Maintained accurate documentation of patient encounters using electronic medical records systems, ensuring compliance with regulatory requirements and confidentiality standards.
- Participated in ongoing professional development opportunities to stay current on best practices and advancements within the nursing field.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Managed patients recovering from medical or surgical procedures.
- Streamlined referral process by implementing efficient tracking and communication systems.
- Enhanced patient satisfaction with timely coordination of referrals and appointments.
- Reduced wait times for specialist appointments by proactively identifying available slots and coordinating schedules.
- Maintained a high level of accuracy in referral documentation, ensuring smooth transitions between healthcare providers.
- Collaborated with medical staff to ensure appropriate referrals based on individual patient needs and insurance coverage.
- Established strong relationships with external providers, facilitating seamless communication and collaboration in patient care.
- Assisted in reducing overall healthcare costs by identifying cost-effective treatment options for patients requiring specialty care.
- Provided exceptional customer service, addressing patient concerns and inquiries regarding the referral process.
- Facilitated referrals to other healthcare providers and resources to bridge service gaps.
- Developed and maintained strong working relationship with referral sources to streamline processing.
- Attended continuing education courses to stay current on referral processes and best practices.
- Assisted with discharge planning coordination and post-acute care referrals.
- Communicated with patients, ensuring that medical information was kept private.
Education
High School Diploma -
Sesser Valier
Sesser, IL05.1983
Bachelor of Science -
McKendree University
Lebanon, IL05.2000
Skills
- Compassionate communication
- Clinical judgment
- Diabetes management
- Chronic Disease Management
- Mental Health Support
- Removing sutures
- Immunization Administration
- Health Promotion
- Oxygen saturation standards
- Cardiovascular Care
- Wound Care
- Case Management
- Multi-line phone proficiency
- Caseload Management
- Accurate Documentation
- Notetaking and documentation
- Organizational abilities
- Medical Terminology
- Scheduling Software
- Physician Authorizations
- HIPAA Regulations
- Database Management
- Patient Scheduling
- Healthcare Systems Understanding
- Follow-up Coordination
Timeline
Primary Care Nurse
VHSO
12.2012 - Current
High School Diploma -
Sesser Valier
Bachelor of Science -
McKendree University
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