Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Pamela Robinson

Sharon,TN

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Delivery Driver

DoorDash
03.2022 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.

Restaurant Manager

Wendys Restaurant
05.2024 - 01.2025
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
  • Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
  • Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.

Construction Manager

William Robinson Construction the Pool Guy
03.2020 - 09.2024
  • Supervised team of [Number] construction workers to maintain productivity and quality of work.
  • Oversaw successful completion of multiple projects simultaneously, prioritizing tasks based on urgency and importance.
  • Identified and resolved construction issues promptly to prevent delays.
  • Monitored daily progress on-site to maintain a clear understanding of challenges faced by the team members or any required adjustments in plans or schedules.
  • Communicated daily with vendors to keep project fully operational.
  • Completed projects within time constraints by effectively managing schedules and allocating resources.
  • Established a reputation for excellent crisis management skills when unexpected issues arose during construction, quickly developing solutions to minimize project delays.
  • Collaborated closely with clients to ensure project objectives were met, maintaining transparent communication throughout the process.
  • Implemented safety protocols for reduced workplace injuries, conducting regular site inspections and safety meetings.
  • Increased client satisfaction by consistently delivering high-quality workmanship and addressing concerns promptly.
  • Verified completed projects met approved time, quality, and cost estimates.
  • Developed strong relationships with subcontractors, leading to efficient collaboration on complex construction projects.
  • Monitored subcontractor operations and applied effective time, resource, and money management strategies to delivery under-budget project completion.
  • Managed procurement processes for timely delivery of materials while minimizing costs, ensuring smooth project execution.
  • Planned and implemented comprehensive construction schedule to guarantee completion of project on time and within budget.
  • Prepared and managed project budgets to accurately track costs and expenses.
  • Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.

Deli Manager

Little Geneal
05.2021 - 10.2023
  • Managed supply chain functions for deli supplies, ingredients and merchandise.
  • Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
  • Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
  • Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.

CNA

Elk Valley Health Services
08.2009 - 01.2011
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.

CNA

Henry Medical Center
05.2010 - 06.2010
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

CNA

Weakley County Nursing Home
08.2004 - 02.2005
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.

CNA Student

Weakley County Nursing Home
08.2003 - 05.2004
  • Maintained a clean and safe environment, reducing the risk of infection and falls.
  • Improved patient comfort by providing compassionate and empathetic care.
  • Developed strong communication skills through active listening and effective verbal interactions with patients and colleagues.
  • Delivered high-quality personal care services within the scope of practice as a CNA student, ensuring patient satisfaction.

Education

High School Diploma -

Dresden High School
Dresden, TN
05-2004

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Attention to detail
  • Time management
  • Dependable and reliable
  • Problem-solving
  • Punctual and reliable
  • Safe driving
  • Time management skills
  • Loading and unloading
  • GPS and route planning
  • Route management
  • Clean driving record
  • Safe driving record
  • GPS navigation
  • Shipping and packaging
  • Documentation and reporting

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 7 staff members.
  • Documented and resolved [Issue] which led to [Results].
  • Resolved product issue through consumer testing.
  • Collaborated with team of 7 in the development of [Project name].
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Achieved [Result] through effectively helping with [Task].
  • Achieved [Result] by introducing [Software] for [Type] tasks.

Certification

  • Home Health Aide Certification (HHA) - National Association for Home Care & Hospice or state-specific agencies.
  • Note While this list encompasses a broad range of certifications beneficial to nursing assistants across different specializations and work settings, specific requirements may vary based on employer expectations and state regulations.
  • Infection Control Certificate(IC)-Various providers offer courses that certify knowledge in preventing the spread of infections within healthcare facilities.
  • First Aid Certification - American Red Cross or American Heart Association.

Languages

English
Full Professional

Timeline

Restaurant Manager

Wendys Restaurant
05.2024 - 01.2025

Delivery Driver

DoorDash
03.2022 - Current

Deli Manager

Little Geneal
05.2021 - 10.2023

Construction Manager

William Robinson Construction the Pool Guy
03.2020 - 09.2024

CNA

Henry Medical Center
05.2010 - 06.2010

CNA

Elk Valley Health Services
08.2009 - 01.2011

CNA

Weakley County Nursing Home
08.2004 - 02.2005

CNA Student

Weakley County Nursing Home
08.2003 - 05.2004

High School Diploma -

Dresden High School

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Pamela Robinson